Pay close attention to your onboard "sail and sign" account

Item: Carnival Liberty
Rating: 4.8
Author: pawnshoplady

Carnival Liberty Cruise Review to Caribbean - Bahamas

pawnshoplady

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 22

Overall rating:

4.8 out of 5

Verified Review

3 Night Bahamas (Port Canaveral Roundtrip)

Sail date: October 12, 2017

Ship: Carnival Liberty

Cabin type: Balcony

Cabin number: 8336

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

The only thing that is stopping me from booking another Carnival cruise is the concern about the charges on my account. It's a HUGE red flag to me when I can't reach someone to talk to about this. I understand the pain that it will be to video-verify that the charges were an error, but the $310 is a big deal to me.

Embarkation

5 out of 5

There was a line, but fast moving and super smooth. I even met some new friends in line.

Ship experiences

Food and Dining

5 out of 5

I didn't even make it to the main dining room. The buffets (food and service) were GREAT. The only 24 hour food was pizza. The line got crazy for the night owls, but it was a fun 'meet and greet' time.

Onboard Activities

5 out of 5

The pool was small, but every other showplace was great!

Entertainment

5 out of 5

AMAZING! Find Chris "Donkey" Salizar on facebook. He was our cruise director and is a HOOT

Service and Staff

5 out of 5

All around impressive!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Splurge for the balcony. It's totally worth it!

Ship tip

WATCH YOUR ONBOARD CHARGE ACCOUNT! I am having a hard time disputing two charges made in the casino that are VERY obviously an error. I'm having a hard time reaching a real person to address the issue with.

Thumbs up

Ports of call

Nassau, Bahamas

4 out of 5

Disembarkation

5 out of 5

No hassle at all.

10 Comments

Glitterfairy 7 years ago

What "charges"? Were they removed? Explanation would help...

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tri40sh 7 years ago

You should have gone directly to Guest Services as soon as you saw the error.

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Rogtif88 7 years ago

We take our first cruise at the end of November and I know for a fact that my wife would still be on that ship till she got an answer.

Thumbs Up 4

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amber1003 7 years ago

Could be the hold they put on. Takes a few days for holds to fall off

Thumbs Up 1

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taacman 7 years ago

I see no profile cruises so it’s unknown if charges were before, during or after or if a cruise was even taken. Most folks would go to customer service when questionable charges appear on an account.

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Glitterfairy 7 years ago

Thumbs Up 0

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msarno629 7 years ago

Video verify?? It sure what this statement means......please explain

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Rogtif88 7 years ago

Please explain what happened

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SunnyB0313 7 years ago

I'm sailing in 10 days, do you suggest the cash account instead?

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shingaling 7 years ago

Details?

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