The worst!!

Carnival Liberty Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 16

Overall rating:

2 out of 5
Verified Review
Carnival Liberty

3 Night Bahamas (Port Canaveral Roundtrip)

Sail date: April 06, 2017

Ship: Carnival Liberty

Cabin type: Oceanview

Cabin number: 1263

Traveled as: Couple

Reviewed: 7 years ago

Review summary

So I was on this ship when a man was either pushed off or fell off, I don't know. But it caused a delay in everything. Our excursion that we paid for was canceled to the next day and when I spoke with some one at the counter they said all excursions were moved up to 8:30am instead of 10:30am the next morning which was not a problem. But apparently they slid a slip under the door (while we were sleeping) with the time change and our excursion was for actually 7:30 am so of course we missed it and had to pay a 140 difference to do another excursion. If they would have told us that times may change from when they spoke to us to the time they typed the letter we would have stayed up later and waited for the new updated times. Also the excursion that we were pretty much forced to pay the difference on was suppose to come with lunch and more access to other parts of atlantis so I was under the assumption that paying more I would get more butacually I got less. the excursion was suppose to last 4.5 hours total it lasted less than 2. we arrived at our excursion at 9:40am and was back on the ship at 12:15. The workers at the dolphin cove said that carnival should have told us bc of timing that lunch was not included. if we would have known this we would have just requested our 300 back instead of adding 140 to it. So carnival new ahead of time that we were not getting what we paid for but left that out. But on the flip side our waitor Pioter from Poeland was amazing!!!! We enjoyed his company, conversation. an service.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin was great wanted to leave more of a tip but having to pay the difference on the excursion (that was not worth it) used up our extra cash

Ports of call

Port Canaveral, Florida

3 out of 5

Nassau, Bahamas

5 out of 5
Was this review helpful? 16

5 Comments

annettekathleen    7 years ago

Call carnival and put in a formal complaint. Hopefully they will give you some back for the trouble.

chocolate6338    7 years ago

You can still contact carnival probably want get it all back but no company likes bad reviews

Bedill    7 years ago

ashiyanelson75    7 years ago

Wow!!!😮 I sure hope that you get reimbursed!

trinie01    7 years ago

Ouch!!! I really hope Carnival reimburses you. I wouldn't stop until it was resolved, seriously.

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