First and last cruise EVER!

Item: Carnival Liberty
Rating: 1
Author: isajene22

Carnival Liberty Cruise Review to Caribbean - Bahamas

isajene22

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 18

Overall rating:

1 out of 5

Verified Review

3 Night Bahamas (Port Canaveral Roundtrip)

Sail date: April 06, 2017

Ship: Carnival Liberty

Cabin type: Inside

Cabin number: 8358

Traveled as: Family (young children)

Reviewed: 7 years ago

Review summary

This was the worst experience EVER! My six year old daughter is still traumatized from the experience. I will post on my Facebook page to everyone never to travel on a carnival cruise. Yes you can't control a passenger going over board but handling it was horrible. The constant announcements of the passenger's body not being found scared our children. Staff was rude and ignored you when you asked questions. The most professional person was my steward Eurlande. He was polite and very helpful. Other than that the other staff members would ignore when I politely asked basic questions about locations and then played dumb when I asked about being our late arrival to the Bahamas after the Coast Guards released us. Deboarding was extremely unorganized. For example they were calling everyone by deck numbers with luggage first, in between that they called luggage tag numbers of the people whose luggage was taken down. The order was numerically incorrect. They stopped calling tags numbers for an hour and when we asked staff they were so rude as one said "just hurry up off the boat so when can clean." I'm an educated, well traveled, Human Resources Manager, and polite women. The way were talked to when asking simple questions out of confusion was absolutely disgusting. Other guests who traveled on cruised before discussed how horrible this experience was on our commute to back to the airport. I do not want any compensation because I will NEVER travel on a Carnival ship again.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

My steward Eurlande was the best employee on board. He was professional and very helpful. I was surprised when he remembered our names but felt very welcomed when he checked on us throughout the duration of the cruise. He made sure to reassure me that everything would be okay despite the passenger going overboard.

Ports of call

Port Canaveral, Florida

3 out of 5

Nassau, Bahamas

5 out of 5

6 Comments

Castiel 7 years ago

I'm sure they referred to it as "not finding the body". Because it is a ship with children, I'm sure they used the terminology "unable to locate the passenger". The passenger did pass away, most likely. Most overboard passengers are not recovered.

Thumbs Up 0

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chocolate6338 7 years ago

Did you guys get an update to the missing person? It's been so many suicides on the cruise ship lately.

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cristymich 7 years ago

what was the outcome? did the passenger live?

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lenq1012 7 years ago

I actually don't see an issue with the public announcements...not that I'm defending the cruise line but I think announcing it can be advantageous because it can prompt passengers to look over board as well just to look for the person. I'm sure you can explain the situation to your little girl in a way where it can make her feel comfortable.

Thumbs Up 7

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twangster 7 years ago

I guess it's hard to balance the need to communicate what is going on without over communicating too much detail. Often cruise lines are blamed for under communicating when there are unexpected circumstances.

Thumbs Up 5

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picalo 7 years ago

so they were making announcements about the body? that is a little Macob

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Other reviews of this sailing

Just ok

Fun Time...

1st cruise was questionable