Disappointed

Carnival Liberty Cruise Review to Caribbean - Western


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 3
Helpful Votes: 18

Overall Rating:

2.0 out of 5
Verified Review
invalid-35102
Sail Date: October 05, 2013
Ship: Carnival Liberty
Cabin Type: Balcony
Cabin Number: 6225
Traveled As: Family (older children)
Reviewed: 3 years ago

This was our 4th Cruise with Carnival and it seems as though it will be our last.

 

We departed from the Miami terminal after a rather easy boarding process and as we entered the Carnival Liberty, we noticed that the crew seemed tired and cold.  One of the things that we've appreciated about our other sailings with Carnival is that the crew were really pleasant to interact with.  Right off the bat, we knew this was not going to be the case.

 

We were about 3 days into our cruise before we ever laid eyes on our cabin steward.  Every time we were on the pool deck, we had to physically go to the bar to place a drink order.  We used to joke on other ships that the ice in our buckets never had a chance to melt because the wait staff was bringing another before we could finish.  

 

The burger place and taco place were pretty good but the hours were way to short.

 

Dealing with guest services also proved to be a hassle and I had to let them now what such surly treatment was worhty of the madatory gratuity.

 

The only positive thing I can think of is that the ship was exceptionally clean.  The staff really did a great job of keeping the overflow of trash and empty plates/glasses picked up....kudos to them.

 

Overall, my family had a great time away from the ship....It will definately be the last time we cruise with Carnival. They just always seem a step behind their competitors. 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5
Very Cold

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
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