Carnival, Your Circus Circus at Sea!

Item: Carnival Imagination
Rating: 2
Author: Jens1301

Carnival Imagination Cruise Review to Mexico

Jens1301

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 29

Overall rating:

2 out of 5

Verified Review

4 Night Catalina & Baja Mexico (Los Angeles Roundtrip)

Sail date: March 12, 2017

Ship: Carnival Imagination

Cabin type: Oceanview

Cabin number: R51

Traveled as: Couple

Reviewed: 7 years ago

Review summary

I have been on three cruises to Mexico and one to Alaska. This cruise left much to be desired. The ambiance was reminiscent of the run down, dingy hotel in Las Vegas. However, unlike Circus Circus, the staff was unfriendly or just plain indifferent. The best thing about this trip was my companion! It's nice to know that we can withstand bad service and unpleasant conditions and still be in love!! We will choose another Cruise line next time but thanks for putting our compatibility to the test.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Vegas was very nice.

Service and Staff

1 out of 5

I purchased a bottle of liquor at a near criminal mark up that tasted rancid and the manager would not exchange it or give me any credit at all!! I would have been happy with a shipboard credit of half of what I paid which would have left you with a profit but I did not even get an apology! So in addition to wasting $100 on absolute crap, I also bought expensive drinks at the bars. Seriously, check my bill! I'm a teacher but worked in customer service for 9 years. There is no way I would let a customer pay top dollar and be unhappy. Everyone else we encounter had dead lifeless eyes. Do these people ever get a break? Or do they hate working for you so much that they cannot even muster a pleasant expression?

Ship Quality

3 out of 5

The room was dingy and smelled like a porta potty. The bed felt like two mattresses pushed together. I of course sleep in the crease.

Cabin / Stateroom

3 out of 5

The view was nice but the bed was uncomfortable and it smelled.