They should have called this the "Maintenance Crusie"
Carnival Glory Cruise Review to Caribbean - Eastern
Sail Date: March 07, 2015
Cabin Type: Inside
Cabin Number: 8333
Traveled As: Couple
Reviewed: 2 years ago
This was my 5th cruise. The second with Carnival. I've never had such a bad experience as this. From day one it was a disappointment. The room was "ready" but it had not been vacuumed nor had the toilet been cleaned. The buffet was half empty and the walls and dining area had many smears of dirt not cleaned since the last cruise. The Lido pool was closed "being painted". The upper deck whirlpools were never open during the whole cruise, except one whirlpool for 4 hours for one day, due to maintenance. They were sanding the deck there as well. The the aft pool looked so dirty, you could not see the persons body while he swam in it. That early evening, the aft whirlpools were closed for chlorination. Then they were closed again...with 5 guys standing around just talking on phones. We tried to putt putt golf the next day but was closed due to "washing". All of these tasks should have been done later in the day or at night so that the paying customers could enjoy it, but no. The last sea day both pools were closed as well. The slide was only open twice the whole cruise. When we complained about the situation, they explained that whirlpools, pools and such were not a guaranteed product of the ship. Really? All the pictures they show are of people frolicking in the pools and spas. Also we asked for anytime dining and was given the late dining which made us miss 3 shows due to the slow service. Two and a half hours to dine? That was also not guaranteed. Although, it was not a big loss as the shows were terrible.
Food and Dining
Service and Staff
Cabin / Stateroom
The serenity deck was unattainable unless you put your towel out early as people were saving them. The ship says they do not allow that, but they do nothing to rectify it. Also, kids under 21 were there and the ship crew also did nothing to correct this.