Short Staffed

Carnival Freedom Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall rating:

2.3 out of 5
Verified Review
Carnival Freedom

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: August 24, 2023

Ship: Carnival Freedom

Cabin type: Inside

Cabin number: 2333

Traveled as: Singles/Friends

Reviewed: 9 months ago

Review summary

Cruise was the worst I've experienced with Carnival. Ship was short staffed and those working complained and were not friendly. My stateroom was nasty and had issues with shower. Horrible ship experience and the cruise director wasn't as active as Cruise director cookie. Which also makes a huge difference.

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5
Dining experience was a total waste of time. The dining room was short staffed and customer service was horrible.

Onboard Activities

1 out of 5
Boring and not as entertaining. The cruise director could have assisted in this like Cookie does on his ships.

Entertainment

1 out of 5

Service and Staff

1 out of 5
Short staffed and the ones there were not friendly at all. Never received service on Lido or the shows for drink orders.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
My state room was filthy, shower flooded and I also seen a roach in my room. Get steward Rambert Gordon back on the ship to train these people on how to clean and provide exceptional customer service with a big smile.

Ship tip

Small, older ship that need upgrades.

Ports of call

Port Canaveral, Florida

2 out of 5

Nassau, Bahamas

5 out of 5
Allowed me to join the cruise at this port, after missing sail date due to Flight delays.

Princess Cays (Cruise Line Private Island)

5 out of 5

Disembarkation

5 out of 5
Had to wake at 5 am just to meet customs at 6. Total waste of time.
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