Bumpy ride, but outstanding customer service

Item: Carnival Freedom
Rating: 5
Author: mrsbc3

Carnival Freedom Cruise Review to Caribbean - Eastern

mrsbc3

Contributor Level: Purser

Cruises: 2-3 cruises

Reviews: 2

Helpful Votes: 26

Overall rating:

5 out of 5

Verified Review

5 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: August 14, 2023

Ship: Carnival Freedom

Cabin type: Inside

Cabin number: 7247

Traveled as: Family (older children)

Reviewed: 10 months ago

Review summary

The ride wasn't as smooth as we would have liked it to be, but the customer service that we received from the entire staff was great, especially Mark who was our drink server.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

4 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Port Canaveral, Florida

5 out of 5

Amber Cove (Puerto Plata), Dominican Republic

5 out of 5

Grand Turk Island

5 out of 5

Disembarkation

5 out of 5

6 Comments

Other reviews of this sailing

Peace on the water

Great first cruise

Great