This cruise ship was horrible. It was very dirty. The employees were very unprofessional, rude, and not friendly. The food was not fresh and nobody wore gloves. At the pizza station they were making pizza with no gloves. The bartenders were very rude and they did not want to wait on you. The employees never looked cleaned. Uniforms were wrinkled, stained, and faded.
Embarkation
4 out of 5
Because this was our 13th cruise, we were able to use the VIP line which was quick and easy.
Ship experiences
Food and Dining
1 out of 5
I will start with the dining room. First the employees including management in the dining room were rude, unprofessional, not friendly, and not accommodating at all. The staff was filthy and messy looking. Everyone looked like they did not shower. The food was not fresh served slightly warm.
Onboard Activities
3 out of 5
We used all activities that were available to us. The upkeep on the facilities could use some work. Very run down.
Entertainment
3 out of 5
They did their best to entertain the passengers.
Service and Staff
1 out of 5
Horrible, horrible. The staff was filthy, rude, and not friendly at all. They looked like they never showered or washed their uniforms. The uniforms were wrinkled and stained. The staff made me feel that I was there to make them happy not the other way around.
Ship Quality
1 out of 5
The ship was very, very, dirty. From windows to floors. Windows had rust stains and it looked like mold was coming out of several windows in the dining room.
Cabin / Stateroom
1 out of 5
We had the Grand Suite and it was large. We had more than enough room. The room was very dirty. The windows were not cleaned and it was hard to see the beautiful view. Under the bed there was trash from guests before us. The closet doors did not shut. Our robes in our room were never washed from the guests before us. The tub had rust stains.
We did get off the ship to walk around. We been to this port 4 times so we decided to enjoy the peace of nobody on the ship. Did not feel safe at this port or island.
I’m guessing there was a reason nobody wanted to wait on you, did you ever stop to think they probably thought the same of you & kept their distance... party pooper! Lol
To agree with a troll means you, yourself would have to be a troll. And if you feel like a poor man because of the sodas, I am sure you thought being allowed to bring a bottle of wine was Ghetto? I read your review of Carnival and sounds like you are just like this person, maybe this is your other account? @traf
Yea this ship was terrible. Only cruise line i know your alllowed to bring a case of soda. Made me feel like i was on a poor mans cruise. Switch to royal !!!
Most five star restaurant do not use gloves check out any shows when they are cooking or plating as with any food how do you know if they are washing there hands ... and that goes for everyone who handles or is around food ..
All the pizza places don't use gloves. I had concerns with that too.
as for Conquest... I think she's beautiful and the crew was wonderful. each person has their own expectations and experiences.
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