Good Cruise - Don't Book Through

Carnival Conquest Cruise Review to Caribbean - Western


Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Sail Date: June 01, 2014
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 2 years ago
Overall ship seemed like a decent size. Not an old or small ship\, but also not brand new or enormous ship. Middling in pristine and size.

Food and Dining

5 out of 5
Fine dining was delicious\, but Guy's Burger Joint is where it's at. It's a recent addition to some of Carnival's cruise lines\, and it serves amazingly delicious steakburgers and fries. My girlfriend and myself had it every day for pre-dinner from 5-5:30pm (we had late dine-in dinner at 8:15pm).

Entertainment

3 out of 5

Service and Staff

1 out of 5
Staff service (e.g.\, food\, cleaning\, bartenders\, etc.) were great. It's a shame that customer service was not as nice. We ended up spending a total of 5 hours across multiple visits (talking to the next superior each time) about our lack of sofa\, and ended up with a phone call to because\, as Carnival Guest Services said\, they could (would) not do anything for us since we booked through . We did receive a free phone call to \, who\, for their part\, proceeded to point the finger at Carnival and me my girlfriend. Sure\, the sofa didn't kill our trip\, but we paid additional money because we thought we were getting it\, and after spending close to 7 hours talking with different customer service people and getting nothing but a huge headache\, the experience definitely left a bad taste at the start of our trip.

Ship Quality

3 out of 5
Again\, decent size ship. Two main dining rooms\, with both being a pretty decent size\, although one dining room is near the back of the ship which can lead to some fairly wavy dinners. Also\, this ship has two pools\, one of them a standing pool for adults only which was nice.

Cabin / Stateroom

1 out of 5
My girlfriend and myself opted to upgrade to an Oceanview\, which according to the helpful photos and room layouts that pop up describing the rooms\, should have a size\, window\, and sofa advantage over the interior staterooms. Did not get the sofa\, which is actually one of the reasons we upgraded (so we could seat friends\, have a comfy place to sit in our room\, eat NOT in the bed with our food\, etc.). Customer service was also disappointing regarding this.

Pros: Great Food\, Facilities (Pools\, Gym\, Shows\, etc.)\, and Staff Service

Cons: Customer Service / Issue Resolution

Recommends Carnival Conquest? Yes!

Was this review helpful?

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous




*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top