Caution when booking with carnival!!!

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Review summary

Be careful who you book your cruise through with Carnival. It included a drink package for the main guest and the companion. Yes, we have it in writing for that offer. Once we got on the ship, we found out only the main person had a drink package, and nobody on the ship would honour the promotion. Even though we had it in writing. Before leaving the port, in Miami, we made phone calls to Raul Lorie. No response. We sent two emails yesterday. More emails today. We had a friend call for us (we can’t make calls from the ship). Raul is not taking calls and not responding to voice mails or emails. It is a complete scam. Beware of booking carnival with these reps that call you!

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Miami, Florida

Amber Cove (Puerto Plata), Dominican Republic

Disembarkation

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