DON'T EVER BOOK THROUGH !
Carnival Breeze Cruise Review to Caribbean - Western
5 Night Western Caribbean (Galveston Roundtrip)
Sail date: August 05, 2023
Ship: Carnival Breeze
Cabin type: Balcony
Cabin number: 11249
Traveled as: Couple
Reviewed: 9 months ago
Review summary
I booked this cruise through because they were offering a prepaid gratuities deal. I actually booked for cruises because of that promotion. I will still charged gratuities, I just got off the phone with customer service and I was told that even though she sees the promotion and the email from my booking she cannot pull up the actual reason why my prepaid gratuities weren't paid. She also stated that maybe in the fine print it said I did not qualify for the prepaid gratuity promo that they were offering. I will never book through again I will go directly with Carnival my other three cruises that I booked through she said she can't see it on there either.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom