The hub app is a nice way to get your itinerary, but the chat part that you had to pay for needs a little work. Mine only worked for a half a day.
I talk to other people that bought the Internet package that they also we’re having problems with.
Embarkation
4 out of 5
Port workers were a little grumpy
Ship experiences
Food and Dining
4 out of 5
Breakfast buffets were good, dining room was good, our waiters were very friendly and attentive
Onboard Activities
4 out of 5
We were at the pools, waterslides, ping-pong, mini golf, and the fitness trail. All were enjoyable. Tried to use the serenity level, but it was always packed and no available seating.
Entertainment
4 out of 5
The Dr. Seuss story time was fun for the kids. And the Motown show was enjoyable
Children's Programs
We kept the kids with us. It was their first cruise and they didn’t want to go. They did enjoy the green eggs and ham breakfast
Service and Staff
4 out of 5
Our room steward was very friendly and good at his job. Our waiter at dinner was very friendly and funny. A few of the bartenders down by the pool we’re not so friendly. One of them was making snide comments about the passengers if he didn’t get a tip.
Ship Quality
5 out of 5
It would be nice if one of the pools &(spas) were adult only and the other one could be used for families. I was surprised that the staff weren’t cleaning handrails, elevators, in common areas better. Walking down the hallways there was a lot of room Service items left out most of the day.
It could be updated
Cabin / Stateroom
5 out of 5
Our room was fine, our beading was very comfortable, but it would be nice if our room steward would wipe down the railing on the balcony to get the salt off of it.
We did the dolphin swim excursion. The food that was provided was just like they watered it down to make it go farther. The cheese and the beans were very runny
When we booked our kids were on deck 2 and us on 6. We got off over an hour after them. It would be nicer if you could somehow keep your parties together.
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