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Unorganized, half the staff was very rude

Carnival Breeze Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 4

Overall rating:

2.5 out of 5
Carnival Breeze

4 Night Western Caribbean (Galveston Roundtrip)

Sail date: September 08, 2022

Ship: Carnival Breeze

Cabin type: Inside

Cabin number: 10202

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

I did not enjoy my first cruise experience 3/10 đźš®

Embarkation

1 out of 5
Very unorganized…

Ship experiences

Food and Dining

2 out of 5
Buffet was mediocre .. Pizza Pirate has some of the best pizza I’ve had. I do recommend their 4 cheese pizza.

Pizzeria

4 out of 5

******Pizza Pirate was delicious, 9/10 recommend the pizza specifically the four cheese

Lido Marketplace

2 out of 5

Too many people for the few restaurants that stayed open for more than a few hours. Most lines stayed long for the entirety and the food was mediocre.

Guy's Burger Joint

4 out of 5

Burgers were good

Onboard Activities

2 out of 5
I met some nice people while in the whirlpool on the Serenity deck, enjoyed the pools while mingling.

Serenity

3 out of 5

Enjoyed the whirlpools and mingling with the exception of no staff nor security patrolled that deck and there were minors walking around 21+ Only area and even getting in the whirlpools

Spa

1 out of 5

My lil free tour was very short didn’t enjoy.

Guest Services / Shore Excursions

1 out of 5

Some of the most rude staff I’ve come across on this cruise, with the exception of Ms Regina she was very kind, they had poor communication on their end.

The Salon

1 out of 5

One of the males (SADLY did not catch his name) was rude and kept trying to point and whisper under his breathe to my tour guide Gali about my mom and I. I maintained eye contact with him and he tried to dismiss me off to one of the other males that worked there and wouldn’t say what he was whispering or atleast trying to.

Entertainment

3 out of 5
Dj Renzo did his thing ! Was bored with trivia the questions were weird in my opinion. Most events got packed quickly, all these people very little room, in some spaces, to accommodate for the different events

Liquid Nightclub

2 out of 5

Music was mediocre. Wasn’t a club scene to me seemed like more of a get together type gathering

Limelight Lounge

4 out of 5

Went to a Karaoke, did enjoy seeing the different talent, having good fun, and interacting with literally everyone that attended. Definitely was a vibe

Children's Programs

NO KIDS :)

Service and Staff

1 out of 5
Majority of the staff were very rude ! I did encounter a couple people who actually took the time to make sure I was enjoying my FIRST cruise. Those FEW were very kind and almost make me consider booking another cruise with Carnival but I absolutely will not be booking again.

Ship Quality

4 out of 5
This was my first cruise so it was confusing for me. Some of the staff had poor attitudes so of course they weren’t helpful.

Cabin / Stateroom

5 out of 5
Anak ALWAYS had a smile and made sure we were more than taken care of and did everything in his power to make sure we were atleast enjoying our cabin. His presence helped to make this cruise somewhat enjoyable.

Ship tip

Book with another cruise line ! Do not book with Carnival (Carnival Breeze specifically)

Thumbs up

Ports of call

Galveston, Texas

1 out of 5
Unorganized, both embark/ disembark
Thumbs Up

Cozumel, Mexico

3 out of 5
It was beautiful. I did the downtown excursion but it rained majority of the 4 hours of our touring and beach time
Thumbs Up

Disembarkation

1 out of 5
Majority of the staff were rude, not helpful to answer any questions. A special thank you to Ms Regina from guest services for stepping in and giving that last heart touching act of kindness
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