jaga622 Cruise Review on Carnival Breeze on Apr 06, 2019

Carnival Breeze Cruise Review

jaga622

Contributor Level: First Mate

Reviews: 2

Helpful Votes: 22

Overall rating:

3 out of 5

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: April 06, 2019

Ship: Carnival Breeze

Reviewed: 5 years ago

Review summary

So disappointed in the breeze. We had a 7th floor mid ship balcony. On Monday we first reported an odor. They told us they would bring in a machine to clear out the odor while we were at dinner. They did. Got back from excursion on Tuesday same odor. Called again same story Went to dinner (anytime) after an hour we left and went to the buffet because we still didn’t have our food everyone around us had eaten and left our waiter was not to be found. Wednesday came back from excursion same odor. Called again bring machine. All this time I haven’t seen room steward only housekeeping. Got back from comedy show and toilet won’t flush. Call room steward again got housekeeping staff. We were told someone would be right there. After 30 minutes another call. Were told no worries no worries we will have fixed this evening. It’s already 11 by this time. We have a 7 am excursion booked for next day. After another 30 to 45 minutes down to guests service. The young guy was very nice. Looked up reports called housekeeping who had apparently done nothing and told us he would put in a work order and someone should contact us within 15 minutes. He gave us 3 free drinks (don’t drink) and I asked him if this was supposed to appease me for not having a bathroom for 2 hours. About 1:15 still nothing so I called back to guest service and got a lady. This time I was not polite and asked if she wanted me to come down and make a scene or if they were going to do something. She told me she would get right back to me. About 30 minutes later we hear pipes banging. My husband goes out and sees ladders and men down by the elevators. He asks and they tell him not to try to flush the toilets. They open a main line sewer smell all over looks like little pieces of toilet paper on the floor. Carpet is soaked and stinks. About 2:30 am we hear the toilet flush. Up at 5:30 to get ready by 7 but the toilet works at least we didn’t have to go use the public ones like last night. Got back from excursion no odor 😊😊. We had asked for extra pillows and they had been delivered earlier in the week but now they had been removed from the room. Oh well at least our room didn’t smell!!! About 4 that afternoon we got a letter asking us to call guests service. They wanted to be sure our toilet was working. Sure a long 15 minutes!!! Went to sea day brunch sat for 45 minutes before even getting our orders taken. The waiter was to busy at the tables behind us. We even stopped others and asked for service. Once he took our order the food didn’t take long and was good but he never came back and asked if we wanted anything else Bought a bottle of white Hennessy for a friend from the fun shop on Friday and was told it would be delivered after 7 that night. Got back from the comedy club about 10:30. No bottle. Called guest service they called back and told us we had to go pick it up. Down to the fun shop. The girl there knew what we were there for and asked if we were sure it had not been delivered. We were talking to a gentleman in the elevators on the way down and his had been delivered hours before. My daughter saw a box with our room number on it and pointed it out. There were others there from our deck not delivered so I hope they got there’s before the night was over I saw my room steward once again as I was leaving. He was hanging in the hallways looking for extra tips. This was only the second time I had even seen him on the cruise (unlike past cruises we knew our steward). Not all staff was poor. We had a couple of good waiter in the dining room. Jayson at the omelet station made my morning every day. Always pleasant always smiling. Yes he got the extra tips. We saw one waiter on the lido go the extra mile by helping a young boy about 7 or 8 who’s parents set him at a table and went to get their food. Compliments to him and I did tell the head waiter but when I went back to extra tip him I couldn’t find him. Even though I never ordered one waiter in the comedy club always had a joke and a smile. The young housekeeping girls always helpful. Even saw young girls picking up luggage that weighs as much as they did. Donkey of course is at full speed. Cruise was still a good time

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