So disappointed!

Carnival Breeze Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
Verified Review
6 Night Western Caribbean (Miami Roundtrip)
Sail Date: April 03, 2016
Cabin Type: Inside
Cabin Number: 6201
Traveled As: Couple
Reviewed: 1 year ago

To start with we booked our flight thru Carnival, and they were the worse travel arraignments we have ever had.   We have cruised with Carnival since 2001 and have previously had a great experience.  This time our room was perfectly fine and our room Stewart did an excellent job, however the dining room had some real issues.  We had to wait an over an hour to be seated on the first elegant night, then the service was so slow that we missed the shows we were looking forward to seeing.  We waited at least 15minutes in between courses.  In the end our waiter was running around with plates of food just handing them out to guests that did not request them.  The overall quality of the food and service was very disappointing.  I had to seek out the MaitreD' to complain about the quality of my food.  We are not sure we would go with Carnival again.

Food and Dining

1 out of 5
Quality was disappointing. I can get a better prime rib dinner from the 99's Restaurant.

Onboard Activities

5 out of 5

Entertainment

5 out of 5
We really enjoyed the comedians.

Service and Staff

1 out of 5
Dining room staff seemed to be very short handed.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Our Steward did an excellent job! We only saw him once, he introduced himself and offered his services. We never saw him after that, but we always had ice available and our room was spotless.
5 out of 5
Take the Big Bus tour through the Art Deco district, beautiful and informative
5 out of 5
5 out of 5
This was our favorite beach
3 out of 5
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