Caribbean Princess Cruise Review to Caribbean - Western

7+ cruises


Helpful Votes

1 out of 5

The Cruise from Hell

Sail Date: January 01, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

Very POOR Customer Service\, we were lied to\, treated with disrespect and in 10 years of which we have taken 6 cruises\, we wasted our money!!! We were to go to 3 ports Cozumel\, Routan\, Honduras and Belize. We left on Saturday apprx 2 1/2 hours late and on Tuesday after Honduras they stated we must return to Houston due to potential fog on Saturday!! We returned because their were sick individuals on board. I can take the truth I cannot nor will not accept lies!! Shame on you Princess. We know now you are about one thing MONEY.

Pros: Nothing\, the cruise was horrible from start to finish\, they LIED

Cons: Very disappointed in how we were treated!!!!

Recommends Caribbean Princess? No.

We had seen almost all the shows on our last cruise one year earlier.
Service and Staff
Poorly trained
Cabin / Stateroom
Food and Dining
Poorly trained staff
Ship Quality
Bad service

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