The Cruise from Hell

Caribbean Princess Cruise Review to Caribbean - Western

Experience: 7+ cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

1 out of 5
Sail Date: January 01, 2014
Ship: Caribbean Princess
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 4 years ago

Very POOR Customer Service\, we were lied to\, treated with disrespect and in 10 years of which we have taken 6 cruises\, we wasted our money!!! We were to go to 3 ports Cozumel\, Routan\, Honduras and Belize. We left on Saturday apprx 2 1/2 hours late and on Tuesday after Honduras they stated we must return to Houston due to potential fog on Saturday!! We returned because their were sick individuals on board. I can take the truth I cannot nor will not accept lies!! Shame on you Princess. We know now you are about one thing MONEY.

Food and Dining

1 out of 5
Poorly trained staff


1 out of 5
We had seen almost all the shows on our last cruise one year earlier.

Service and Staff

1 out of 5
Poorly trained

Ship Quality

1 out of 5
Bad service

Cabin / Stateroom

3 out of 5

Pros: Nothing\, the cruise was horrible from start to finish\, they LIED

Cons: Very disappointed in how we were treated!!!!

Recommends Caribbean Princess? No.

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