Caribbean Princess Cruise Review to Caribbean - Southern

Contributor Level: Deck Hand

2-3 cruises


Helpful Vote

2 out of 5

Cruise to no where fast!

Sail Date: March 11, 2012

Reviewed: 5 years ago

Traveled As: Family (young children)

Room Type: Suite

Our cruise was cut short by a broken port engine. Left San Juan on schedule, arrived 8 hours late in St. Martin - all excursions cancelled for that day. Stayed all the next day in St. Martin, no excursions because we were there unscheduled, not much to do there without an excursion. Returned to San Juan that night. Problem with being tied up at the pier in San Juan for the 4 days is that we couldn't get off the boat before 10:30am - all the activities we could find left earlier than 10:30am. Had to be back on the boat by 11pm. Talked to other passengers that had been on the ship the previous week and the boat had propulsion problems that week also. After we got back and talked to Princess, the representatives privately told us the ship actually had problems starting 2 weeks prior to our cruise, but they were believed to be minor and fixed. Publicly Princess is denying that there were any problems before our cruise.

Pros: Food, Cabin, Health Club, Pools all excellent

Cons: Port Engine did not run. Restrictions on time to leave ship.

Recommends Caribbean Princess? No.

The variety and quality of on ship entertainment was average. Carnival last year was much better. Comedian named "Sarge" was great - only highlight. Excursion choices were ho-hum and hard to get. Overall the excursion desk staff was disorganized and unhelpful. We were in a suite and in the cabin it states very clearly that suite passengers have a dedicated excursion consultant available for priority reservations, yet neither the front desk, nor the excursion desk know anything about any dedicated excursion consultants.
Ship Quality
Other than the port engine being broken, the rest of the ship was very nice.
Service and Staff
Never encountered any staff that did anything beyond the minimum required.
Children's Programs
Food and Dining
Cabin / Stateroom

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