Poor customer service

Caribbean Princess Cruise Review to Caribbean - Southern

KevinS2

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 5

Overall rating:

2 out of 5

Verified Review

7 Night Southern Caribbean Explorer (San Juan Roundtrip)

Sail date: January 25, 2009

Ship: Caribbean Princess

Cabin type: Inside

Traveled as: Couple

Reviewed: 15 years ago

Review summary

The ship it self was nice. Great idea with the movie under the stars. It was difficult to find some one to give you a clean towel after returning to the ship. You had to track down a room steward to get one. They were rarely around.

Ship experiences

Food and Dining

3 out of 5

Food was good but not good for what you get on other ships.

Entertainment

5 out of 5

mentalist was great

Service and Staff

1 out of 5

At one point we had 2 days left. we asked the from desk which day we should do a beach and which day we should do a tour. They responde by we should do the beach in Aruba. We were there on the first day

Ship Quality

1 out of 5

Bathrooms were often closed. Sinks were overflowing

Cabin / Stateroom

1 out of 5

Tiny rooms and no space for cloths

Pros: Visited great Isands

Cons: Crew lacked knowledge of islands and of ship. Missed an entire day because ship wasnt ready.

Recommends Caribbean Princess? No.

2 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

Thumbs Up 0

Flag

Gwbigdog 2 years ago

Thanks for sharing your cruise.

Thumbs Up 0

Flag