Poor customer service

Caribbean Princess Cruise Review to Caribbean - Southern

Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2 out of 5
Verified Review
7 Night Southern Caribbean Explorer (San Juan Roundtrip)
Sail Date: January 25, 2009
Ship: Caribbean Princess
Cabin Type: Inside
Traveled As: Couple
Reviewed: 9 years ago

The ship it self was nice. Great idea with the movie under the stars.
It was difficult to find some one to give you a clean towel after returning to the ship. You had to track down a room steward to get one. They were rarely around.

Food and Dining

3 out of 5
Food was good but not good for what you get on other ships.


5 out of 5
mentalist was great

Service and Staff

1 out of 5
At one point we had 2 days left. we asked the from desk which day we should do a beach and which day we should do a tour. They responde by we should do the beach in Aruba. We were there on the first day

Ship Quality

1 out of 5
Bathrooms were often closed. Sinks were overflowing

Cabin / Stateroom

1 out of 5
Tiny rooms and no space for cloths

Pros: Visited great Isands

Cons: Crew lacked knowledge of islands and of ship. Missed an entire day because ship wasnt ready.

Recommends Caribbean Princess? No.

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