Brilliance of the Seas Cruise Review to Europe - Northern Europe

Contributor Level: Purser

4-6 cruises


Helpful Votes

1 out of 5

Not for families with teens!!

Sail Date: June 07, 2014

Reviewed: 3 years ago

Traveled As: Family (older children)

Room Type: Balcony

This was NOT a family cruise! There were no activities or areas for teens ages 15-18 to spend time together. The teens who had just turned 18 were not allowed to be with their 16 or 17 year old siblings in teen room and then they were even kicked out of the public dance areas where they were dancing with their parents supervising! Most of the passengers were over 60 and there was nothing for the small group of teens to do. The staff directors like Fabio were very rude to passengers and harassing to teens to the point we feared for the safety of the kids. The bathrooms smelled bad and toilets did not flush a lot of the time. The hallways smelled like sewers every time maintenance was trying to fix deck plumbing. The food was terrible and staterooms were outdated. The only staff who were friendly were the stateroom attendants and waiters. The only positive was that most of the ports were nice. The cruise directors including Erik in guest services were very rude. There also was a norovirus outbreak. We could not wait for the cruise to be over! 

Food and Dining
Ship Quality
Old ship with old plumbing
Cabin / Stateroom
Service and Staff
Directors were rude but waiters and stateroom attendants were very good
Children's Programs
For young children the daycare is ok/ for teens it's horrible
Onboard Activities
Nothing for teens
Destinations and Excursions
Good ports


Windjammer is often better than food in main dining room

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