Best cruise staff. be-u-ti-ful islands!!

Brilliance of the Seas Cruise Review to Caribbean - Southern

Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3 out of 5
Verified Review
7 Night Southern Caribbean (San Juan Roundtrip)
Sail Date: November 10, 2012
Ship: Brilliance of the Seas
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 5 years ago
The smaller ship allowed one to get to know more of the passengers. Cruise director was a real comedian& showman. Staff ALWAYS accomodating...i gave 2 surprise parties @dinner & Evan, in My Time dining helped me pull BOTH off w/ out a hitch! Waitstaff friendly...thnks Evo & Ravindev! Food glorious...Islands visited out of this world & Fodor's Caribbean helped plan every visit 2 perfection! Gustav in Customer Relations & his hats were a sight 2 behold, but his personality & advice..perfecto! The staff everywhere called u by name & the smiles never left their faces. Bcuz ship left from PR, the passengers arrived from all over the world & i just loved the atmosphere! I absolutely loved this trip...memories of a lifetime!!!!

Food and Dining

5 out of 5
Lots of usual choices\, but amazing how they serve so many & cooked to perfection..jut love my time dining\, book as soon as u get cruise booked! If not\, check as soon as u get on ship- thankfully\, they allowed us to change.. Noted that little amenities seem 2 disappear every only coffee & water in 24H service outside Windjammer\, so really missed the lemonade & ice tea!


3 out of 5
Productions shows fabulous...The Drifters out of this world..however\, if u travel RCI all the time\, some of the activities r getting 2 b humdrum...need 2 come up w/ some new ideas! The band\, either 3 or 6 piece...excellent..had a ball dancing to the oldies & guitar player was greeat!

Service and Staff

5 out of 5
Exceptional!! Evan went over the top in helping me plan my parties! Evo\, our waiter\, never stopped\, along w/Ravindev\, asst. Waiter\, who came to table @ just the right time w/his quiet\, unassuming manner. The girl who brought drinks @ dinner\, knew what we wanted by 2nd day. Phillipa Lyderin Loyalty Sales\, worked for our every need on NEXT cruise!! Gustav in customer relations made u happy just 2 c him!!

Ship Quality

5 out of 5
Staff always working everywhere..Still rank odors in some of hallways near stairs\, but Royal Caribbean ships always hav...not sure why??

Cabin / Stateroom

3 out of 5
Disappointed that we were not made aware that we had obstructed balcony cabins on 7th deck...but still good. Did notike that they repaired friends balcony on 2nd day & glue smell permeated our balconies & seeped into our rooms the whole day. Problems wlanguage barrier & laundry on 1rst day\, but our roomattendant\, I Pito\, MORE than made up for it rest of week & he was sweet & his smile culd break ur heart. Chair threadbare.

Pros: Ship smaller\, so great 4 those who hav walking issues

Cons: Brilliance somewhat threadbare\, worn in places\, i.e. furniture

Recommends Brilliance of the Seas? Yes!

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