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Nice Cruise marred by Complete Lack of Communication from Avalon. by weebleswobble

Sail date: / Traveled as: Couple
Ship: Avalon Expression

Choose another cruise line. We will not sail with Avalon again in the future. I can not, will not, trust anything that Avalon claims in their false advertising about their alleged ports. Please understand, I am _not_ criticizing Avalon because the ports had to be changed. I _am_ criticizing them because they utterly failed to communicate those changes to their customers. They withheld (intentionally) vitally important information that materially changed the tour. We sailed with AMA Waterways several years back and highly recommend them. We have also sailed with Azamara (not a river cruise) and also highly recommend them.

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5.0

Outstanding Experience by tkmcgowan

Sail date: / Traveled as: Couple
Ship: Avalon Expression / Destination: Europe

The overall cruise was outstanding. Two highlights were the Folk Lore dinner and show in Prague and the  entertainers that appeared on board the ship. Dining could be improved. All passengers ate at the same time, The dining room became very noisy. Service got bogged down. On two occasions I ordered Beef that was under cooked and was served cold after a long wait. Most of the items on the buffets were only warm. for breakfast and lunch. I would highly recommend this river cruise to close friends and family

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