Pensioners abandoned at Zeebrugge
Aurora Cruise Review to Baltic
Contributor Level:
Purser
Cruises: 7+ cruises
Review: 1
Helpful Votes: 65
Review summary
Warning: On last day of cruise I was taken ill at Zeebrugge. My wife and I are pensioners. Told I should go to hospital. After having been advised by the emergency doctor and neurologist at Knokke-Heist hospital that I was fit to return to the ship that day, the doctor on board refused to allow me back, but that was after we had been charged by the ship's medical centre £550 for a blood test and scan. My time in the medical centre was just 55 mins. We were told in no uncertain terms that we would not be allowed back on the ship and we would have to make our own way home, knowing that all our suitcases and major credit cards were on board the ship. This is 3 days before Christmas. Never travel with P&O if you expect compassion or help if you are ill. They just want you off the ship so you are no longer their responsibility. We were met by two big burly security guards to make sure we did not try to get back on board. Don't get ill on a P&O cruise. It's £50 just to walk through the door of the medical centre. From now on P&O means profit and overcharging. We will never travel with them again.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Reasonable size, clean and tidy.
Ship tip
Don't get sick.
Thumbs up
0
Ports of call
Disembarkation
6 Comments
Caponicus 4 years ago
Thanks for your comments but we were fully insured for health and travel. However this is not paid to you until you have got home, filled in the expenses sheet then maybe 2 or 3 weeks later get reimbursed. This is not helpful if you are stuck anywhere in the world without credit cards. Your insurance company DOES NOT get you home. They just pay the expenses afterwards. With regard to the comment left by Cruiserike0322, we were not banned from returning. We were not allowed back on the ship. The doctor was more worried about us suing them in the 11 hour return trip should my illness return.