Amsterdam Cruise Review to U.S. - Pacific, Northwest

Deck Hand

1 cruise (first)


Helpful Votes

2 out of 5

Never with Holland America Again

Sail Date: September 20, 2010

Reviewed: 6 years ago

Traveled As: Singles/Friends

Room Type: Oceanview

1) The staff was very pleasant and courteous
2) The food was good.
3) The alcohol was good and reasonably priced
*************** BAD:
1) Minimal help for first time cruisers (where to eat, mostly)
2) Couldn't get reservation for the nice restaurant (the first thing we did when we boarded)
3) Movies are free but have to wait 45 minutes and they still didn't come, and not available on last night because they were "doing their accounting" (If they're free than how does it affect the accounting).
4) Room wasn't cleaned well.
5) Entertainment in the "Piano Lounge" on the agenda for the day. No "Piano Lounge" on the maps, come to find out it's in the "Amstel Cafe."
6) Lounge show was funny - because it was SO BAD, not because it was a comedy, which it wasn't.
1) The room stunk, even after we asked them to change out the sheets, pads and pillows.
2) We were on a 4 night cruise, boarding evening on Monday and disembarking early Friday morning. We had to reset our key cards no less than 4 times to get into our room. Every time we were at the front desk someone else was resetting theirs as well.
3) The staff stole my $50 iPhone charger while I was in port. Thank goodness I put my passport in the safe!

I would never recommend Holland America to ANYONE.

Pros: Great attitude by staff - very pleasant

Cons: Stinky Room, room keys didn't work, stolen property

Recommends Amsterdam? No.

Food and Dining
Food was good. Service was great.
Cabin / Stateroom
Service and Staff
Lounge show was BAD. Misdirected to the "Piano Bar" - no such bar exists on ship maps.
Ship Quality
Our room STUNK like old stinky people.
Astoria, Oregon
The Column was great! Riverfront Trolley was fun. You have to eat lunch at the Bowfin.
Don't Miss: Column and the Bowfin Fish and Chips
Victoria, British Columbia
Even with the rain we had a great time. Beacon Hill Park is gorgeous, tea at James Bay tea room was quaint.

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