Disapointment of Izumi Japanese restaurant onboard of Allure

Allure of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

4.0 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: October 27, 2013
Cabin Type: Balcony
Cabin Number: GTY
Traveled As: Large Group
Reviewed: 3 years ago

Over all it is very good cruise. My wife and I enjoyed very much except bad experience with Izumi Japanese restaurant onboard. Guest service desk told Izumi will honor the dinner voucher, so I call Izumi to make reservation and told they honor the dinner voucher. The night we went to Izumi, after we sit down and waitress told they do not honor the voucher. I feel so embarrass and left. These employees of Allure should have knowledge to due with dinner voucher, but they don't. Even though a gentleman believe is manager of the restaurant division came take us to another specialty restaurant, we still feel being mistreated. Other than that I will cruise with Royal Carribean again for sure.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

Swimming with the dolphine .

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