Disapointment of Izumi Japanese restaurant onboard of Allure
Allure of the Seas Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail date: October 27, 2013
Ship: Allure of the Seas
Cabin type: Balcony
Cabin number: GTY
Traveled as: Large Group
Reviewed: 11 years ago
Review summary
Over all it is very good cruise. My wife and I enjoyed very much except bad experience with Izumi Japanese restaurant onboard. Guest service desk told Izumi will honor the dinner voucher, so I call Izumi to make reservation and told they honor the dinner voucher. The night we went to Izumi, after we sit down and waitress told they do not honor the voucher. I feel so embarrass and left. These employees of Allure should have knowledge to due with dinner voucher, but they don't. Even though a gentleman believe is manager of the restaurant division came take us to another specialty restaurant, we still feel being mistreated. Other than that I will cruise with Royal Carribean again for sure.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Swimming with the dolphine .