sheqn Cruise Review on Adventure of the Seas on Nov 24, 2018

Adventure of the Seas Cruise Review

sheqn

Contributor Level: Deck Hand

Review: 1

Helpful Votes: 52

Overall rating:

1 out of 5

Sail date: November 24, 2018

Ship: Adventure of the Seas

Reviewed: 6 years ago

Review summary

normally do not write reviews, but after this experience I wanted to share what I went through, just to let people know what they may expect. My cruise dates were from 11/24/18 thru 12/2/18 on Royal Caribbean’s Adventure of the Seas. We booked the excursion St. Maarten, Airplane and Maho Beach Excursion. After getting on the tour bus all the available seating was full, with this it left my son without a place to sit. The people running this tour said that they would be putting him on a different bus which was going to the same place and the ride is about 45 minutes. I said to them you are not going to separate my family. After a continuous argument with them they asked the gentleman next to me if he would put his daughter on his lap to open the seat next to him, he replied no I am not going to take my daughter out her seatbelt, which I can say I do not blame the man. After that I politely asked everyone on the bus if anyone wanted to volunteer to separate their family in a different country, as you would think no one volunteered. After that they took my son off the bus and put him on the other bus. My son being 20 years old I thought it would be okay after arguing with them wasn’t working, but age shouldn’t have mattered in this situation. After reaching our destination as my bus pulled up I see my son standing on the side of a parking lot by himself in a foreign country with no one from the tour staff with him. I stated my frustrations with the people running this tour, stating what if something happened to the bus he was on you couldn’t provide me with any information such as what bus he was even on after a continuous argument back and forth I finally walked away. After returning to the ship I went to the Guest Services desk and told them what I had experienced, they told me that they would have to do an investigation, and will get back with me. The next day I received a call from Guest Services and they told me that the tour company (Rendezvous Tour Company) told them my son volunteered, (which was a lie.) The man that was asked to sit his daughter on his lap gave me his name and cabin # and if he was needed that he would be a witness to what he saw. Royal Caribbean’s guest services were not interested in any part of what I was telling them nor did they ask for the man’s name or cabin # so that they could contact him, instead they offered me a bottle of wine. I told them I was not interested in a bottle of wine, so then they offered me strawberries. I told them I was not interested , but just wanted the peace of mind that no other families would have this experience. And for $150.00 for 3 people all it is a ride to the beach save your money and take a cab for less then half the price !! you would also think that for that price the use of the restroom would be included ITS NOT dont forget to bring $1.00 for each uses. I apologize for the length of this review I tried to be as short as possible. Rendezvous Tour Company Royal Caribbean’s – Adventure of the Seas St Maarten, Airplane and Maho Beach Excursion

9 Comments

lovetocruise24 6 years ago

Terrible. Thanks for sharing.

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CleJackie 6 years ago

Sounds terrifying

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eddiemac1 6 years ago

Why didn't all of you go on the other bus?

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Worldbwell 6 years ago

Hey, they accommodated him in the next bus just as they promised. Sounds professional and your son did fine.

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sheqn 6 years ago

The problem being !! If you pay for a family excursion thats what you should get ! I only posted his age so everyone here didnt freak out thinking I let my todler ride a bus in a different counrty you his self !

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ChrisB66 6 years ago

So where is the actual review of "Adventure of the seas"?

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chale151 6 years ago

To each their own, but this young man will probably live at home until he's 40. Let your son be a man please.

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TXatsea 6 years ago

Wow, just WOW

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onlysail 6 years ago

At the start of this i thought your son was a toddler not a 20yr old man

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