April 2016 - Norwegian Jewel to Mexico
We have cruised Mexico 4 times, 2 on Princess 1 on Royal Carribian and now NCL. I did not think the service was nearly as good on NCL as it was on the other two. The staff was not as friendly and the enertainment was not even close. Our room steward was below par but yet they add a 27.00 a day tip ( not worthy of the service we recieved )
We had a problem in the casino and the casino help was THE WORST! The customer service was just awful.
On the positive side, the food was really really good, except for the coffee, we could not find a good cup on the boat. We purchased the drink package and that was great for us.
Overall we had a good time but i do not think we will sail with NCL again.