Europe Cruise Reviews

Due to weather the visit to Amsterdam was cancelled - while I understand the reasons for this and have no complaint with the decision the situation was handled very poorly.  The ships crew went on with business as usual - they could have kept the destinations desk open rather than closing as previously scheduled - they could have added a happy hour, etc.   If Oceania expects those on the cruise to be flexible the crew should be as well.

We booked the OE tour to Paris having been led to believe it would be substantially different from the other tour - the only difference was the OE tour was on a van as opposed to a bus and the seats on the van were smaller than the bus and uncomfortable.  

Very good overview of the Greek isles visited, just not enough time at the stops to enjoy. Going back to Santorini! Paying for an excursion to visit Oia and only getting an hour there was not enough.

ports and dinner were tops. food service during day needs work and need a longer stay in Stockholm. Breakfast in Concerto Room was horrid with slow service and poorly cooked food. Lunch time was a disaster when in port. They even ran out of clean plates. Entertainment was below average at best. dinner was great  with great service and  excellent food

Over all, this was the best of six cruises with four different lines.  Shore excursions and evening shows were by far superior to any others we've seen. 

favorite part was the excellent variety of food & dining experience. Onboard activities were limited compared to other cruises we were on, but tours & variety of tours as well as the organization of tours was excellent.

The locations of destinations was fantastic but the food and overall interaction with other English speaking guests was not good. The food was a very big disappointment, types of food was limited, locations available for meals was limited and quality was VERY POOR.  Mostly frozen meats, no real fresh quality at all.  No true 24-hour pizzeria (without paying an additional amount), which you would expect on a cruise and it seemed they were pushing the "paid" restaurants versus the other food options. Will not take another Costa cruise.

Absolutely loved the mix of Greece and Italy communities. The dinning service was fabulous. Would have liked to have had more "locally" appropriate meals. The cruise line serves what they believe  "American" guests prefer, I would have preferred more local fair, but our family got that in port each day. The trip to Santorini, Greece was shockingly poorly executed. Due to the number of cruise lines that port simultaneously there are too many people for the small port to manage. A fellow passenger broke their leg when being forced to walk down a hill to catch the boat due to so many passengers being in line to get down the hill otherwise. I strongly recommend some ground tour in Santorini otherwise you'll experience chaos. 

The staff and crew of the EPIC was way below what i have expected from NCL, their attitude and level of service was way below expectations. The food in all but the specialty dining location was usually cold and lack flavor and quality. Cruised last year on the ESCAPE and this crew/staff could take lesson in how to treat customers, the one bright spot was our cabin steward Patrick who was amazing, i have been on more than 15 cruises with a number of lines and this was by far the worse cruise i have ever been on. i seriously considered getting off in Cannes and flying home from there, it was that bad

extremely disappointed in NCL  all round from the way they handled my reservation and cabin to the actual on-board ship experience. I doubt i ever cruise with NCL again. I will never get on the EPIC that's for sure

The cruise was great except not being able to stop at one destination due to adverse weather conditions.  The onboard staff was amazing, extremely friendly and accommodating.  The food has greatly improved in the past couple of years even though the menu choices are less.  Keep up the great work MSC!

the ports were good,  the service was good, only one good entertainment BBKing.  The staff listened to concerns but did little about them.  The ship was clean the food was not, everything is served cant pick out which and how much counter staff just did not seem to understand what you wanted.  No sugar or stirrers with coffee service.

The food was very bad in the free restaurants, which seems to be the norm on NCL, which forces you to eat at the specialty restaurants.  Everything is a NO when you ask for it, including doneness of steak and believe it or not mayonnaise.  My particular cabin had black mold in the bathroom and shower.  Carpets very dirty, automatic doors worked when they wanted, lack of upkeep and very little amount of overworked crew members for the amount of passengers onboard.  You get what you pay for and for a little more money I'd rather go on a real cruise next time that doesn't cater to a mass market like Oceania.  I'll never sail on NCL ever again.  This was my third and final cruise.  I've tried to like them but it all feels so cheap.  The nickel and dime game is horrible.  $10 for an after dinner coffee.  Drinks are expensive, etc.  Drink package alcohol is cheap stuff and bad food quality.  Shore Excursions are way over priced, sometimes double.  Meatballs and lasagna are the same food served at the buffet on Italian night so don't pay extra for the Italian Restaurant.  It's not a fine dining authentic Italian restaurant but more of an American-Stye Italian in the buffet area with a rope to block it off from the rest of the buffet line.  Tacky.  You end up paying overinflated prices for so much onboard that you end up paying more than if you were to have gone on Celebrity which is much better quality.  Spend your money wisely and do not purchase a cruise based on price alone.  You'll end up with a ship full of cheap people and a lackluster experience and will ultimately spend more money.  I wish I could get my money back and I've never said that about a cruise ever.  Don't do it!  Ports were fabulous, again they would take off early so they could open the casino and shops and bars to make money.  Oceania would have stayed over night, I'm just saying again - you get what you pay for.  Buyer beware.

this was my first cruise, didnt know what to expect. was very thankful the waters were calm. the food was good, not great. the service was excellent. we did wish there was a better drink package available. 1. we do not drink sugary soft drinks, and 2. we are are not heavy alcohol drinkers. it would have been nice if there was lite wine package, one or two glasses with dinner. bottled water should be included at all times. Most of our excursions where good. at least one we thought should have left the ship earlier. we barely made it back on time. all in all it was a good first time experience.

Great itinerary with sea days right when you need a rest!  Fantastic food and happy, accommodating cruise staff!  Italian singer was the best of all the entertainment!  Wow! 

Excellent cruise, fun ports!  Buffet food is a little above average, specialty restaurants were excellent.  Entertainment was better than we expected.  This was our 3rd Norwegian Cruise Line cruise and we would not hesitate to go on another

Great ports of call. Smooth operations with no issues. Good communication during the journey. Great food and options for sit-down/table-service meals. Well maintained ship including clean staterooms. Entertainment quality was much better than most I have seen on ships. Plenty of on-board activities to keep everyone busy.

This was an amazing trip. The schedule was great and the ports fantastic. The ship however left some to be desired. I have sailed with NCL before and had great experiences. This trip I was disappointed with the ship and service.  The food was good, but often restaurants had long lines and poor service, reservations were not accepted for the included restaurants. Shows and entertainment were often booked up.  Everything seemed crowded. Felt like too many people on the ship for the amount of space and service.

Overall, the Norwegian Star was very clean and the hospitality staff was great.   The cruise director Vincent was a riot.   The specialty restaurant staff was very slow and the food was only average.  

La única recomendación que ago, es que en la cena se demora mucho y no podemos ver los Show empieza a las 9:30 pm y terminamos todos los días 10 ó 10:30 pm

Over all the cruise was great, we had a wonderful time. It's a shame they charge so much for drinks and excursions. The food was good, entertainment was great. The cruise director does a great job at keeping the positive going. A lot of fun.

The cruise was amazing! Food was as eating at a four star restaurant every evening, but wonderful due to no jacket required for the guys.   Was wonderful waking up at a new destination every morning.  The ship with its amazing spa and work out facilities were amazing as well. My first cruise the staff on board was very friendly and efficient.  Only thing I would say was the air travel could be improved. Would probably look into booking on my own next time.  But my wonderful travel agent Glen walked me through everything, being my first time had no idea what to do, couldn't have done it without him.  Will definitely be calling on Glen again for future bookings.  Trip of a lifetime 😎🍸