George Town, Grand Cayman Port Q&A

I was the in December, the weather was bad. My excursion had 2 parts, land and sea. The sea part was cancelled due to weather. The excursion was booked through the cruise. When we arrived to the island, the guide told us about the cancellation and gave us 2 options. 1- cancel the whole thing, get money back and go back to the cruise. 2- do the land part and they would do a partial refund. Since we were there already decided to stay and get the partial refund and they did on the same day. I hope this helps with your question.

Answered by Milk76 on March 17, 2024

If you use a good credit card like American Express they usually back their customer if there is a dispute.

Answered by Parrothead56 on March 16, 2024

Often enough for this to be if concern. Though sea conditions might be fine for your large cruise ship, it could still be too rough for the tender boats. Refunds from 3rd party excursion or tour companies will be covered in their FAQ pages or on your receipt/confirmation. Some sticklers don't distinguish between hotel and cruise tourists some they may require few hours to a week's notice for a refund.

Answered by maryred on March 15, 2024

Any tender port is higher risk for cancellation due to weather. In general, particularly if you book through an excursion company, they will refund you if your ship skips a port. You may have to contact them and request a refund. Cruise line excursions are simple and they automatically credit your account.

Answered by Jerrec on March 15, 2024

Your question is way too vague! Depends on the time of year for weather. Since you don't show that you even have a cruise booked, it's hard to say. Don't know exactly what you mean by "book it". Most excursions get refunded, but not all!

Answered by crusin4gramma on March 15, 2024

kind of confused by your question. if you're asking if you're going to get a refund by the cruise line for missing a port due to weather no.

Answered by XtraviX on March 15, 2024

if you're asking about an excursion you booked on the island to an independent company. you'd have to talk to them

Answered by XtraviX on March 15, 2024