April 2017 - Crown Princess to Europe - Western Europe
I have traveled many times on Princess and this is not the level of service I have come to expect from them. There did not seem to be enough staff to cover all the passengers even though they tried very hard. The service in the dining room was extremely slow. They seated my husband and I at a table with 7 other people - it was only designed for 8 people and with 9 it was very crowded. The waiter often would wait for everyone to arrive - and they were always late. Even after we asked him to take our orders without waiting we usually ended up finishing up dinner at the same time as the whole table - which meant that there were long periods of time we were just sitting at the table waiting while the others ate. It also meant that we missed activities we wanted to attend.