Norwegian Escape
Sail date: November 25, 2017
Been on several cruises and a variety of different companies. Because of getting sick early on I was unable to fully enjoy everything this boat had to offer. I booked this cruise only a week in advance and was happy to be offered an upgrade to a better cabin for practically nothing but was disappointed to discover that the $25 credit that was promised to me when booking was not honored when I got on the boat. When I asked why Guest Services said I had to have booked more than a month prior when the website stated differently and was promised by .