What happened to my shipmate points?!

Does anyone know why my points have started over? Anyone else having issues?

Tags: #shipmate #thelastmac

5 Answers

If your situation is like mine was, then they have made the current way to accumulate points retroactive. You keep your contributor level but the points changed. I went from over 10,000 to about 4,000...I feel your pain.

To find out for sure, go to the bottom of the page and click "contact us". You will get a response from the people who know! Good luck!

Wow .. I see what you mean .. I went from 4500 to 1300 ... ah well ....

Points!? ... Points!? ... We don't need no stinking Points!! .... Big Smile

Points- what are they good for?

Big SmileBragging rights????Big Smile


We had investigated user reports earlier this year that they weren't always achieving the new levels when they hit the points level associated with a badge. We discovered the points being displayed to users were from the old points program and not the current one.

The old points program earned different amounts of points than the current program and also awarded points for actions the current program does not.

We are now correctly displaying the points from the current program for all activities that qualified since the current program was implemented in 2017. You can find the points earning activities at: https://cruiseline.com/community/cruiselinecrew

Have a great week!

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.