Just got off the phone with NCL. midday..didn't wait more than 2-3 minutes! amazing. Cancelled our cruise for 4/12/20 out of NOLA. No problem. Per their process, $$ will be credited back into our account within 7 days, didn't ask if that meant 7 calendar or business. No matter. You lose ins $ if you bought it. OBCs do NOT transfer. only actual $$. Cruisenext coupon will also appear back in your Latitudes acct. After the $$ appears, need to call again (unfortunately) and tell them what cruise to put it against.
Saw where NCL is laying of 50% of staff..and some ships (other lines apparently) are cancelling sailings because not enough crew showed up to man the ship.