Review by depersio8

disappointment with Carnival

In response to review, CrusinTim says ...

There are other options other than calling certain departments to get service like additional towels. You can always leave a written note for your cabin steward in your cabin requesting the towels if he doesn't respond to your calls. If all else fails, go to the customer service desk and explain how you haven't received a return call or compliance to your request from your cabin steward. Make sure they call the supervisor in charge of the stewards that handle your cabins deck section. You will get it taken care of. The customer service desk is there just for reasons such as this. The customer service desk should also be able to provide you with a small foldable map of the ship. We have always gotten one on every Carnival ship we have sailed. The map makes for a good souvenir too! Bon Voyage.....

Tags: Carnival Cruise Lines Caribbean - Eastern Carnival Victory

2 Answers

AKA Passenger Services, or Purser's Desk"

I hate it when posts disappearSad -- I was replying to Terry's question as to what the Customer Service desk was. It shows up in the review, but not in the forum.


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