Carnival Fun Points Mastercard question

I have a question regarding fun points that are transferred to purchases on the cruise.  I "bought" gratuities paid and some onboard credit for my cruise next month.  It doesn't show on my account on Carnival's website.  I called the CC Company (Barclaycard) and they told me that the transactions were successful.  I called Carnival and they said they don't see it in their system.  Does anyone know how the timeline for this works?  Will I not see it until I board the ship or is there a way to verify beforehand?  Thanks!

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