debnad50
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Joined: 04/13/2016
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Norwegian Gem

March 2016 - Norwegian Gem to Caribbean - Eastern

TEN DAY GEM CRUISE

WE HAVE BEEN ON THE GEM BEFORE TWICE, SO WE KNEW THE SHIP, THERE WAS A VIRUS ON THE PREVIOUS SAILING SO OUR DEPARTURE WAS DELAYED WHILE THEY DISINFECTED THE SHIP. THEY ALSO HAD STAFF SERVE FOOD, CUSTOMERS WERE NOT ALLOWED TO TOUCH FOOD OR UTENSILS OR EVEN CONDIMENTS.  I FOUND THIS COMFORTING, AND I THINK THEY SHOULD TAKE ROUTINE PRECAUTIONS LIKE THIS AT ALL TIMES.  PERHAPS THE STAFF WERE MORE TIED UP IN THIS PROCESS BECAUSE WE FOUND SERVICE NOT UP TO PAR, LONG LINES, VERY LONG WAIT TIME TO GET OUR MEALS MOSTLY EVERY NIGHT.  THERE SEEMED TO BE FEWER WAITERS AVAILABLE ON DECK AS WELL TO SERVE DRINKS AND WE HAD TO WAIT ON LONG LINES AT THE BAR.

  MY OPINION IS THAT THEY NEED MORE STAFF ON THIS CRUISE, BECAUSE EVERY STAFF MEMBER I SAW WAS WORKING HARD, HOWEVER THERE WERE NOT ENOUGH OF THEM AROUND TO SERVICE THE NUMBER OF PEOPLE ONBOARD.

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received a helpful vote on their Norwegian Gem cruise review - TEN DAY GEM CRUISE

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reviewed their Caribbean - Eastern cruise on Norwegian Gem and gave it 4 stars!

added Mar 22, 2016 cruise on Norwegian Gem to their profile.