June 2016 - 7 Night Western Caribbean (Miami Roundtrip) Cruise on MSC Divina
First and last time on MSC
brentnjt05
Third Mate
Joined 11/2015
2
Cruises1
Review19
Helpful VotesPast cruises
June 2016 - 7 Night Eastern Caribbean (Miami Roundtrip) Cruise on MSC Divina
MSC Divina
Sail date: June 11, 2016
There were a few exceptional staff members, but otherwise the crew attitudes ranged from indifferent to downright surly. Everything was very disorganized- tours didn't start on time, daily programs had incorrect information several times, opening/closing times of shops were never accurate, the buffet was over-crowded and under-stocked, dining room service was slow at breakfast and lunch, and the hand sanitizer dispensers almost never worked. There were so many sick people onboard! I would only rate this cruise as a 2 star if we hadn't paid a lot of money to upgrade to the Aurea experience. The perks we received for that were nice, and again, there were a few exceptional crew members who made it a better experience. All in all, we'll stick with Norweigian from now on.
Cruise tips
Ferry ride to Playa deal Carmen had freezing air conditioning, but the ferry back to the ship had none and the water was rough - dozens of people were seasick. Be prepared
The line for the bobsled ride is over an hour wait, but worth it.
MSC Divina
Don't plan to find a deck chair if you don't get to the pool before 10am. If you're going to go, it's worth the cost to upgrade to Aurea - especially if you plan to consume alcohol, or even water, soda, espresso, and ice cream, as they're all included (except premium spirits).
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There were a few exceptional staff members, but otherwise the crew attitudes ranged from indifferent to downright surly. Everything was very disorganized- tours didn't start on time, daily programs had incorrect information several times, opening/closing times of shops were never accurate, the buffet was over-crowded and under-stocked, dining room service was slow at breakfast and lunch, and the hand sanitizer dispensers almost never worked. There were so many sick people onboard! I would only rate this cruise as a 2 star if we hadn't paid a lot of money to upgrade to the Aurea experience. The perks we received for that were nice, and again, there were a few exceptional crew members who made it a better experience. All in all, we'll stick with Norweigian from now on.