February 2016 - 10 Night Panama Canal Sunfarer (Ft. Lauderdale Roundtrip) Cruise on Zuiderdam
Information for wheelchair guests.
bjsanders
Purser
Joined 03/2016
1
Cruise2
Reviews94
Helpful VotesPast cruises
Harmony of the Seas
Sail date: April 29, 2017
My favorite part of trip was spending time with family and making new friends.
If you have cruised on oasis or allure don't spend your money and time on this ship. This may be a newer ship but it is certainly not any better unless you stay in a sui te The room service .is not free anymore. We were on the oasis in July 2016 and room service was still complimentary. Prices at specialty restaurants have been increased since July 2016 also. And our flight purchased through royal Caribbean with delta airlines was a disaster. We will not cruise on Harmony again.
Zuiderdam
Sail date: February 26, 2016
Information for wheelchair guests.
Don't book cabin SS6108 which is advertised to be a handicapped accessible room if you are in a wheelchair 24/7 until it is refurbished. It was not properly equipped for wheelchairs. Shower in bathroom and ramp to veranda had to be worked on in order for them to be used. Room is not laid out properly for a wheelchair guest and room was not in good condition. Bathtub had holes in bottom enclosure and it was advertised to have dual sinks but had only one. Bathroom floor overflowed first time shower was used. We were given towels for us to clean it up!
The front office did recognize problems and did what they could to help us. And we appreciate all that was done for us. This was a 50th wedding anniversary cruise. Traveling through the panama canal locks, seeing it with our eyes and hearing the story of how it was built was a most chilling memorable experience.
Cruise tips
Harmony of the Seas
Great service in the dining room but food is not good. OVERCROWDED SHIP!!!
Shopping is good in all ports that wheelchair guests can go. People there are vey friendly and helpful. Beautiful buildings in all ports.
Half Moon Cay, Bahamas (Private Island)
Tenders are not equipped to transport wheelchair guests. We weren't aware of this until got ready to board and go ashore. We were also told by staff that there were no sidewalks there for wheelchairs even if we could be tendered. Later we talked to guests that went ashore and was told there were sidewalks.
Cruise Gatun Lake And Panama Canal
Eat at Lido
Ft. Lauderdale (Port Everglades), Florida
Holland America, to our knowledge, had no excursions available for wheelchair guests that had booked air flights and transfers with them, so we had to sit in airport for 5 hours on our way back home.
Cruise Gatun Lake (Inside Panama Canal)
Excursions are tendered from this lake. If your in a wheelchair you cannot be tendered, so excursions are not available.
Zuiderdam
The 24 hour room service is great, great, great!!!
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Don't book cabin SS6108 which is advertised to be a handicapped accessible room if you are in a wheelchair 24/7 until it is refurbished. It was not properly equipped for wheelchairs. Shower in bathroom and ramp to veranda had to be worked on in order for them to be used. Room is not laid out properly for a wheelchair guest and room was not in good condition. Bathtub had holes in bottom enclosure and it was advertised to have dual sinks but had only one. Bathroom floor overflowed first time shower was used. We were given towels for us to clean it up!
The front office did recognize problems and did what they could to help us. And we appreciate all that was done for us. This was a 50th wedding anniversary cruise. Traveling through the panama canal locks, seeing it with our eyes and hearing the story of how it was built was a most chilling memorable experience.