bjsanders

bjsanders
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Joined: 03/14/2016
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bjsanders's Past Cruises

Zuiderdam

February 2016 - 10 Night Panama Canal Sunfarer (Ft. Lauderdale Roundtrip) Cruise on Zuiderdam

Information for wheelchair guests.

Don't book cabin SS6108 which is advertised to be a handicapped accessible room  if you are in a wheelchair 24/7 until it is refurbished.  It was not properly equipped for wheelchairs.  Shower in bathroom  and ramp to veranda had to be worked on in order for them to be used.  Room is not laid out properly for a wheelchair guest and room was not in good condition.  Bathtub had holes in bottom enclosure and it was advertised to have dual sinks but had only one. Bathroom floor overflowed first time shower was used.  We were given towels for us to clean it up!

  The front office did recognize problems and did what they could to help us.  And we appreciate all that was done for us.  This  was a 50th wedding anniversary cruise.  Traveling through the panama canal locks,  seeing it with our eyes and hearing the story of how it was built  was a most chilling  memorable experience. 

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bjsanders's Tips

Harmony of the Seas Harmony of the Seas - Great service in the dining room but food is not good. OVERCROWDED SHIP!!!
Ft. Lauderdale (Port Everglades), Florida - Holland America, to our knowledge, had no excursions available for wheelchair guests that had booked air flights and transfers with them, so we had to sit in airport for 5 hours on our way back home.
Cruise Gatun Lake (Inside Panama Canal) -
Cruise Gatun Lake And Panama Canal - Eat at Lido
Cruise Gatun Lake (Inside Panama Canal) - Excursions are tendered from this lake. If your in a wheelchair you cannot be tendered, so excursions are not available.
Oranjestad, Aruba - Shopping is good in all ports that wheelchair guests can go. People there are vey friendly and helpful. Beautiful buildings in all ports.
Half Moon Cay, Bahamas (Private Island) - Tenders are not equipped to transport wheelchair guests. We weren't aware of this until got ready to board and go ashore. We were also told by staff that there were no sidewalks there for wheelchairs even if we could be tendered. Later we talked to guests that went ashore and was told there were sidewalks.
Zuiderdam Zuiderdam - The 24 hour room service is great, great, great!!!

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received a helpful vote on their Zuiderdam cruise review - Information for wheelchair guests.

received a helpful vote on their Harmony of the Seas cruise review - large overcrowded ship

received a helpful vote on their Harmony of the Seas cruise review - large overcrowded ship

received a helpful vote on their Harmony of the Seas cruise review - large overcrowded ship

received a helpful vote on their Zuiderdam cruise review - Information for wheelchair guests.

received a helpful vote on their Zuiderdam cruise review - Information for wheelchair guests.

received a helpful vote on their Harmony of the Seas cruise review - large overcrowded ship

received a helpful vote on their Zuiderdam cruise review - Information for wheelchair guests.

received a helpful vote on their Harmony of the Seas cruise review - large overcrowded ship

received a helpful vote on their Harmony of the Seas cruise review - large overcrowded ship