Joined: 03/14/2016
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About bjsanders


bjsanders's Past Cruises


February 2016 - Zuiderdam to Caribbean

Information for wheelchair guests.

Don't book cabin SS6108 which is advertised to be a handicapped accessible room  if you are in a wheelchair 24/7 until it is refurbished.  It was not properly equipped for wheelchairs.  Shower in bathroom  and ramp to veranda had to be worked on in order for them to be used.  Room is not laid out properly for a wheelchair guest and room was not in good condition.  Bathtub had holes in bottom enclosure and it was advertised to have dual sinks but had only one. Bathroom floor overflowed first time shower was used.  We were given towels for us to clean it up!

  The front office did recognize problems and did what they could to help us.  And we appreciate all that was done for us.  This  was a 50th wedding anniversary cruise.  Traveling through the panama canal locks,  seeing it with our eyes and hearing the story of how it was built  was a most chilling  memorable experience. 

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bjsanders's Tips

Half Moon Cay, Bahamas (Private Island) - Tenders are not equipped to transport wheelchair guests. We weren't aware of this until got ready to board and go ashore. We were also told by staff that there were no sidewalks there for wheelchairs even if we could be tendered. Later we talked to guests that went ashore and was told there were sidewalks.
Oranjestad, Aruba - Shopping is good in all ports that wheelchair guests can go. People there are vey friendly and helpful. Beautiful buildings in all ports.
Ft. Lauderdale (Port Everglades), Florida - Holland America, to our knowledge, had no excursions available for wheelchair guests that had booked air flights and transfers with them, so we had to sit in airport for 5 hours on our way back home.
Zuiderdam Zuiderdam - The 24 hour room service is great, great, great!!!

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reviewed their Caribbean cruise on Zuiderdam and gave it 3 stars!

added Feb 26, 2016 cruise on Zuiderdam to their profile.

shared a quick tip for Zuiderdam"The 24 hour room service is great, great, great!!!"