Cruise with Confidence: Plan a Trip with Flexible Travel Policies
As a result of the pandemic, cruise lines across the board have introduced flexible booking policies for voyages. These policies can give you peace of mind when you book your next cruise. You can be confident that for any reason, you can change your plans in a short period of time prior to embarkation. Each of these new policies offers the ability for guests to receive a credit to reschedule a new voyage spanning months to years out. Below, we’ve outlined all of these new booking policies from the major cruise lines to help give you all of the options for planning your next trip.
Carnival Corporation has instituted temporary policies for all of its lines that allow for flexible modifications for sailings booked throughout 2021. By brand the policies are:
Carnival Cruise Line passengers booked on any cruise can cancel up to 30 days prior to their sailing and receive a Future Cruise Credit which can be used to rebook a cruise within one year of the original sail date.
Guests who were originally booked to sail between December 19, 2020, until the cruise line ship’s resumption date will have the opportunity to change their booking to another available departure with the same price paid for the canceled cruise when choosing a departure of the same length from March 27, 2021, until June 15, 2021, and September 15, 2021, until December 15, 2021 (Excluding Christmas and New Year cruises) or another cruise between those dates above at the best available price, both with a $100 OBC per person (up to $200 OBC per cabin).
Cunard - All guests with Cunard voyages booked up to and including August 27, 2021 (for Queen Victoria), October 11, 2021 (for Queen Elizabeth), November 12, 2021 (for Queen Mary 2) will automatically receive a 125% FCC. The FCC can be redeemed online against any booking made before December 31, 2021, for any voyage on sale at the time of booking.
Holland America Line's ‘Book with Confidence’ policy will allow guests to book any cruise by June 30, 2021 (that depart through December 31, 2021) to cancel for any reason up to 30 days before departure and automatically receive a Future Cruise Credit. Additionally, you may cancel up to your sailing date if you test positive for COVID-19 and will also receive a Future Cruise Credit.
With Seabourn's Book with Confidence policy, if you book any cruise by September 30, 2021 (that departs through April 30, 2022), you can cancel for any reason up to 30 days before departure and automatically receive a Future Cruise Credit. Additionally, you may cancel up to your sailing date if you test positive for or have confirmed exposure to COVID-19 and will also receive a Future Cruise Credit.
Princess Cruises’ Book with Confidence policy applies to bookings made through June 30, 2021 (sailings that depart through December 31, 2021). Guests can cancel up to 30 days before their sailing date and receive a Future Cruise Credit (FCC) for any cancellation fees.
The Crystal Confidence 3.0 program applies to existing and new bookings made on Ocean, River, Yacht, and Expeditions for any 2021 - 2024 voyage. Now extended through December 2021, Crystal Confidence 2.0 offers both relaxed cancellation terms and a final payment of 60 days prior to departure for all new and existing bookings. Crystal's 'Peace of Mind' policy allows for cancelation up to 7 days prior to the start of the first service to receive a 100% Future Cruise Credit. All future cruise credits can be applied to sailings through the end of 2024.
Disney Cruise Line
For any sailings booked by May 31, 2021 scheduled to sail on or before October 31, 2021, Disney Cruise Line will allow you to change your sail date up to 15 days prior to departure. Within 14 days of the sailing, booked Guests with COVID-19-related health concerns (symptoms or exposure) can receive a full refund without Disney-imposed cancellation fees or apply their cruise fare toward a future sail date.
MSC instituted Total CruiseFlex that allows guests to change their cruise plans as needed up to 48 hours prior to your cruise. Valid on all cruises booked through May 31, 2021 (departs on or before September 30, 2022).
Norwegian Cruise Line Holdings
Norwegian Cruise Line’s ‘Peace of Mind’ allows for any existing or new reservations to cancel up to 15 days prior to sailing for voyages through October 2021. A 100% FCC will be offered to canceled guests which may be redeemed on any Norwegian sailing embarking on or before December 31, 2022. For cruises through October 31, 2021: cancel up to two months prior and receive a full refund under their modified cancellation policy.
Oceania Cruises’ Travelers Assurance Program allows guests to have total peace of mind knowing that should they need to cancel, for any reason, they will not lose a dollar. Guests who have paid in full may cancel up to 15 days prior to their departure and receive a Future Cruise Credit equal to 100% of the cruise fare paid. Future Cruise Credit is valid for redemption for one year from date of issue for travel departing no later than December 31, 2022.
Regent Seven Seas Cruises’ Regent Reassurance allows guests who booked an applicable voyage with Regent Reassurance and have paid in full to cancel their voyage up to 15 days prior to departure date and receive a 100% Future Cruise Credit. For all reservations made before May 18, 2020 on voyages embarking on or before December 31, 2020, guests who have paid in full have the option to cancel up to 48 hours prior to the departure date and receive a 100% Future Cruise Credit. For reservations made between August 1, 2020 and April 30, 2021 on voyages embarking on or before October 31, 2021, guests who have paid in full have the option to cancel up to 15 days prior to the departure date and receive a 100% Future Cruise Credit.
Royal Caribbean Cruises Ltd.
Royal Caribbean Group lines, Royal Caribbean International and Celebrity Cruises, have instituted ‘Cruise with Confidence’ policies.
For all bookings created by May 31, 2021, Royal Caribbean and Celebrity Cruises will give guests the flexibility to cancel their cruise up to 48 hours prior to sailing and receive a full credit of the cruise fare paid for a future cruise through September 30, 2022.
For bookings made prior to May 31, 2021, Silversea’s ‘Cruise with Confidence’ allows guests to cancel their cruise up to 30 days prior to departure for all voyages until April 30, 2022, excluding World Cruise, without penalties when selecting a Future Cruise Credit (FCC). Guests will receive a 100% FCC. If guests opt for a cash refund instead, the line’s limited-time, relaxed cancellation terms apply to 2021 voyages, while for 2022 and 2023 voyages, the standard Silversea Cancellation terms will apply
Viking River Cruises and Viking Ocean Cruises’ ‘Risk-Free Guarantee’ allows guests to change their cruise date up 14 days before their planned departure with all fees waived. This offer covers all Viking reservations that are made by May 31, 2021. Guests will have 24 months to select their new date and use their Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise.
Updated May 25, 2021