Cruise with Confidence: Plan a Trip with Flexible Travel Policies
The time will soon come when we are ready to go back out and cruise again. As we start to make plans during this downtime, spending time booking your next trip is a great way to have something to look forward to in the future.
Cruise lines across the board have introduced flexible booking policies for voyages over the next few months. These policies can give you peace of mind knowing when you consider booking a cruise this summer and fall, you can be confident that for any reason, you can change your plans in a short amount of time prior to embarkation. Each of these new policies offers the ability for guests to receive a credit to reschedule a new voyage spanning months to years out. Below, we’ve outlined all of these new booking policies from the major cruise lines to help give you all of the options for planning your next trip. (Updated October 5, 2020)
Carnival Corporation has instituted temporary policies for all of its lines that allow for flexible modifications for sailings booked throughout 2020. By brand the policies are:
Carnival Cruise Line passengers booked on any cruise between May - September 2020 can cancel up to 30 days prior to their sailing and receive a Future Cruise Credit which can be used to rebook a cruise within one year of the original sail date.
Costa is allowing guests booked on sailings through August 31, 2020 to change their reservation 48 hours before departure. Guests canceling will receive a Future Cruise Credit that can be used on any sailing through November 2021.
Cunard - All guests with Cunard voyages booked up to and including March 25, 2021 (for Queen Elizabeth), April 18, 2021 (for Queen Mary 2) or May 16, 2021 (for Queen Victoria) will automatically receive a 125% FCC. The FCC can be redeemed online against any booking made before December 31, 2021, for any voyage on sale at the time of booking.
Holland America Line's ‘Book with Confidence’ policy will allow guests on any cruise up to April 30, 2022 to cancel for any reason up to 30 days prior to departure. Reservations must be made by October 31, 2020. Canceled guests will receive a Future Cruise Credit in the amount of non-refundable fees collected by Holland America Line.
Seabourn's Book with Confidence policy allows for all bookings made by November 20, 2020 for sailings through December 31, 2021 to cancel for any reason and receive a 100% Future Cruise Credit.
Princess Cruises’ ‘Cruise with Confidence’ policy covers all sailing through April 30, 2021. Guests can cancel up to 30 days before their sailing date and receive a Future Cruise Credit (FCC) for any cancellation fees and a refund of additional funds received to the original payment method.
The Crystal Confidence 2.0 program applies to existing and new bookings made on Ocean, River, Yacht, and Expeditions for any 2021 - 2024 voyage. Now extended through April 2021, Crystal Confidence 2.0 offers both relaxed cancellation terms and a final payment of 60 days prior to departure for all new and existing bookings. Crystal's 'Peace of Mind' policy allows for cancelation up to 7 days prior to the start of the first service to receive a 100% Future Cruise Credit. All future cruise credits can be applied to sailings through the end of 2024. For changes made 31-90 days ahead of sail date, a 25 percent Future Cruise Credit and 75 percent refund will be offered.
Disney Cruise Line
Disney Cruise Line is allowing guests booked on sailings through July 25, 2020, to change their reservation up to the day before departure. Guests canceling will receive a 100% cruise credit that must be used within 15 months of their original sailing date. Guests on any Disney Magic European sailing through July 25, 2020, can change their reservation up until the day before embarkation and receive a 100% cruise credit.
MSC instituted a Cruise Assurance Policy that allows guests booked through September 30, 2020, to cancel up to 48 hours prior to embarkation. Guests who cancel will be given a Future Cruise Credit that can be used on any MSC sailing before December 31, 2021.
Norwegian Cruise Line Holdings
Norwegian Cruise Line’s ‘Peace of Mind’ allows for any existing or new reservations to cancel prior to 48 hours before sailing for voyages through December 31, 2020. A 100% FCC will be offered to canceled guests which may be redeemed on any Norwegian sailing embarking on or before December 31, 2022. For cruises January 1 - March 31, 2021: cancel up to 15 days prior for a Future Cruise Credit, or a full refund when you cancel up to 60 days prior. For cruises April 1 - October 31, 2021: cancel up to 15 days prior and receive a Future Cruise Credit, or a full refund when you cancel up to 120 days prior.
Oceania Cruises’ Travelers Assurance Program allows guests with reservations booked by July 31, 2020, to cancel up to 48 hours prior to any cruise for all scheduled voyages departing in 2020, 2021 or 2022. Canceled passengers will receive a Future Cruise Credit equal to 100% of the cruise fare paid to be used by December 31, 2022.
Regent Seven Seas Cruises’ Regent Reassurance policy allows for cancellations for new and existing reservations through September 30, 2020, that have paid in full to cancel up to 15 days prior to the departure date and receive a 100% Future Cruise Credit. Future Cruise Credits can be used on any voyage through December 31, 2022. For reservations made with the Return with Regent offer between May 18 and July 31, 2020, guests who have paid in full have the option to cancel up to 15 days prior to the departure date and receive a 100% Future Cruise Credit. For all existing and new reservations made before May 18, 2020, on voyages embarking on or before December 31, 2020, guests who have paid in full have the option to cancel up to 48 hours prior to the departure date and receive a 100% Future Cruise Credit. For reservations made between August 1 and October 31, 2020 on voyages embarking on or before October 31, 2021, guests who have paid in full have the option to cancel up to 15* days prior to the departure date and receive a 100% Future Cruise Credit.
Royal Caribbean Cruises Ltd.
Royal Caribbean Cruises Ltd. lines, Royal Caribbean International, Celebrity Cruises and Azamara, have all instituted ‘Cruise with Confidence’ policies.
For any cruise booked now through September 30, 2020, Royal Caribbean will allow cancellations up to 48-hours for any cruise setting sail through April 30, 2022. A new program called "Lift and Shift" from Royal, allows cruisers to move their 2020 sailing to a comparable cruise in 2021 or 2022, within four weeks of the original departure date (but for the following year) with full price protection. Bookings eligible for this offer must be made by August 1, 2020. Royal also introduced a 'Best Price Guarantee' which allows travelers to take advantage of a better price up to 48-hours before their sail date. Royal will give passengers the difference as a non-refundable onboard credit inside the final payment or rate adjustment outside the final payment.
Celebrity Cruises will also allow passengers on all cruises booked by September 30, 2020 to cancel up to 48-hour before sailing. Those who cancel will receive a full credit for their fare, usable on any future sailing of their choice through May 4, 2022.
Similarly, for all bookings made before August 1, 2020, Azamara will allow cruisers to cancel up to 48 hours before sailing. Those who cancel will receive a full credit for their fare, usable on any future sailing through April 2022.
Silversea’s ‘Cruise with Confidence’ will allow cancellations up to 48 hours before sailing on any cruise before April 30, 2021, for all existing and future bookings. Those who cancel will receive a full credit for their fare that can be used on a future cruise within two years.
Viking River Cruises and Viking Ocean Cruises’ ‘Risk-Free Guarantee’ allows guests to change their cruise date up until 24 hours before their planned departure with all fees waived. This offer covers all Viking reservations that are made by October 31, 2020. Guests will have 24 months to select their new date and use their Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise.
Updated October 5, 2020