Rolretire3231

We've cruised with Carnival a lot, Platinum. Very disappointed in main dining, The Palms. Long waits, mediocre menu, food. The cell phone system just didn't work well for us. Many plusses, ship design, Lido, Deck 8, cleanliness, entertainment. Lost an important piece of luggage during debarkation. It had Rx's, my wife's wallet, some $$$. Customercare appears to care less. No personal response to urgent e-mail . A "Lost & Found" posting was not reassuring. "Lost & found items are sent to a central location. It may take 90 days to return items." Personal concern totally lacking!!!

Really liked the ship layout .  .  . so many places to sit, sip, and converse.  Deck 5 was particularly delightful.  Lots of sunny and shady spaces outside.  Close to frequent entertainment spots.  The Pig & Anchor Bar-B-Q spots was a nice surprise.

 

Food was generally excellent.  Dining room service was, for the most part superior.  Had two nights of questionable service, same wait team.  Staff dining room dances are fun, but did interfere with dining.  One night our meal was just delivered at "dance time."  Prime ribs cold by the time it was over.  Not necessary every night. Guy's Burger Joint was incredible .  .  . really top quality burgers, super fries, quick service.  A hot spot.

 

Staff was excellent.  Very friendly, upbeat.  Willing to converse,  Fun aspect of the cruise.  Magic gets an A+ for cleanliness.  No evidence of neglect.

 

Cruise Director was very enthusiastic, but a bit of a pain.  Too many loud P.A. announcements, mostly reiterating bulletin stuff.  Usually interrupted entertainers.

 

Entertainment was mixed.  "Duos" made it seem that they were trying to save dollars.  No real instrumental group.  Usually a singer and a guitar or organ player.  Polite appreciation, but not too much enthusiasm. Piano Bar player lacked charisma and playing ability.  Very mechanical. Earlier cruise on Sunshine had marginal piano bar guy, too.  The shows were mixed too.  One was excellent, others, so-so.  Good talent.

First Norwegian Cruise after several Carnival. This one was disappointing. Entertainment lacking. Excellent evening meal seating, quick, convenient. Menu didn’t offer prime rib, lobster. Service varied. No free specialty restaurants, BBQ, Burger, Pizza, Chicken unlike Carnival.

Excellent food and dining room service.  Guy's Burger Joint was a delightful surprise.  Great burgers, fries to die for.  

 

Super entertainment.  Sextet with singers were top shelf. All instrumentalists were great, keyboardist, guitarists, percussion. Enthusiastic singers.  Fun.  The Columbian duo very very impressive, talented.  Great voices, top-notch guitar work. 

 

Excellent shows.  Tight, nicely paced, talented singers and dancers.  In-round theater stage was impressive.  Visual, audio support was super.  The Queen Set was really good.

 

Friendly, efficient staff.  Willing to converse.  Impeccable cleanliness.