Norwegian Epic
Sail date: February 18, 2017
Staff was the rudest people ever, my vegetarian fiancée for religious reasons got served meat twice even though we told them ahead of time, room service took forever, when I called guest services for things they would never get back to me/take hrs, room wasn’t clean upon arrival, her credit card was charged before the end of the ship and then closed multiple times for no reason making purchases very inconvenient, my card was charged to a place I never even went to and then when I asked for a receipt of who signed for the charge, they couldn’t show me one(illegal), items in our room were put in random spots when they were out of sight to begin with(like they went through our stuff), the assistant hotel director is the biggest joke of a man I have ever met. Not only is he rude and condescending but tried to bribe my fiancée with $100. They ruined our engagement week with their low class, rude, eye rolling attitude. I will never do business with this cruise line again and I even talked to multiple people on board that are more experienced than me with cruises and they also were as easily disgusted. STAY AWAY FROM EPIC!