ChristineR3

WE HAVE SAILED ON THE MONARCH OF THE SEAS BEFORE AND WENT RECENTLY..ACTUALLY WE LOVE ROYAL CARIBBEAN CRUISE LINES..EVERYONE IS COURTEOUS HELPFUL, SERVING THE PUBLIC WITH A SMILE AND SOFT TONED VOICE. THEY ACTUALLY REMEMBER YOUR NAME WITHOUT THE USE OF YOUR SEA PASS CARD...THE SHIP WAS SPECTACULAR. WE HAD AN OUTSIDE CABIN WHICH WAS IMMACULATE. THE CAPTAIN WAS SO PLEASANT AND WAS VERY SINCERE..HE ACTUALLY LOOKED RIGHT INTO YOUR EYES WHEN HE SPOKE WITH YOU..HE WENT THE EXTRA MILE WHEN WE COULDN'T LAND SAFELY AT OUR DESTINATION, HE RETURNED TO IT ON OUR WAY BACK SO WE COULD FINISH OUR INTENARY..NOW THAT IS SERVICE!!!!!