thomnh

After 19 HAL cruises, it is clear the direction is downhill. Many things have changed, none for the better. Sad that HAL has decided to cut corners. Every time you hear. . . "They used to" it is something that has been reduced or eliminated.

The entire staff was great as always. However, with each cruise activities have been either cut back or eliminated. None of the changes experienced have been positive. All seen as cost cutting measures. Most fellow travelers have voiced there similar displeasure. HAL status along cruise lines has dropped considerably and many seasoned travelers will look elsewhere.