Boat in Need of Repair-Nothing worked
Wind Surf Cruise Review to Europe - Western Mediterranean
Contributor Level:
Purser
Cruises: 2-3 cruises
Review: 1
Helpful Votes: 54
Review summary
Having sailed on a smaller Windstar ship in the past we had high expectations. This ship was in dire need of repair. We had problems for 4 days on/off with toilet not working. Problems with water not being hot intermittently. Stateroom door lock took 3 different times to have someone repair the battery over two day period. The staff were certainly not to blame as they can only work with product they are given. We were given a $400 credit due to the toilet not working which was appreciated but would rather have had it work properly. I won't be sailing on another Windstar Cruise.Embarkation
Ship experiences
Food and Dining
The food was very good with beautiful presentation. The main dining room that accommodates most of the passengers was very noisy. The two specialty restaurants were outstanding and very good.
Onboard Activities
Entertainment
Service and Staff
The staff were outstanding. Food servers, room stewards and front desk.
Ship Quality
Cabin / Stateroom
For a ship this size there was ample room and ample storage space.
Ship tip
Wait until it is repaired...toilets were repaired 3 times A/C went out one day, hot water was intermittent.
Thumbs up
0
Ports of call
Palma De Mallorca, Balearic Islands