Overall rating for customer service falls short.
Norwegian Pearl Cruise Review to Alaska - Inside Passage
7 Night Alaska Glacier Bay (Seattle Roundtrip)
Sail date: May 21, 2017
Ship: Norwegian Pearl
Cabin type: Oceanview
Cabin number: 8584
Traveled as: Couple
Reviewed: 6 years ago
Review summary
The ship was clean and beautiful from inside. The food was very good. We were very happy eating at specialty restaurant. We had three nights of dining included in our package. Worked out great.
If you are booking a Ocean view room, please be careful. Some views are only partially open and mostly obstructed by some horrible looking structures. Do not book a ocean view, it is going to make you cry. We had one of those rooms. Talked to customer service and they gave us a run around. Actually, when it comes to customer service, it seemed that they had lack of training and one hand did not know what was the other hand doing.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
1 Comment
MrChocoholic 6 years ago
Awww, here's another Kleenex. Now now, stop crying and do some research about things like "Deck Plans" and how to select the stateroom you want. You paid less for your oceanview cabin with a lifeboat blocking your clean, clear view of the endless horizon. Next time, fork up another hundred or so for the view that won't make you cry. Although I've only been aboard the Pearl around the Bahamas, Caribbean and Panama Canal, I've grown accustomed to her. Curious about her latest drydock, what's new and different. Check out my experiences with on my most recent solo cruise aboard her and see how they compare with yours--especially the food.
www.youtube.com/watch?v=i6D7uj1nR3c&t=254s "Peal Halloween Cruise"
www.youtube.com/watch?v=qO9NrFlItA0&t=483s "Al About Food"