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Great destinations and entertainment, lousy food and service

MSC Virtuosa Cruise Review to Europe - Northern Europe

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 20

Overall rating:

2.9 out of 5
Verified Review
MSC Virtuosa

7 Night Norwegian Fjords (Southampton Roundtrip)

Sail date: August 26, 2023

Ship: MSC Virtuosa

Cabin number: 10154

Traveled as: Couple

Reviewed: 9 months ago

Review summary

MSC could be a stellar experience if they improved their food and service as well as ability to accommodate the large quantity of people exiting and entering the ship in ports. Will not use them again until they get better reviews in these areas.

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5
Dining rooms were crowded and noisy. Service was poor and food was awful. Beef, pork and fish were poor quality and not prepared well.

Onboard Activities

3 out of 5

Entertainment

4 out of 5
Good shows and caliber of entertainment

Service and Staff

2 out of 5
Slow service in dining room, slow clean-up of tables in buffet due to inadequate staff. Had to search for staff to clean tables. Restrooms were not well maintained. Room stewards were very good though.

Ship Quality

3 out of 5
Difficult to keep on top of cleaning with over 6000 people on board

Cabin / Stateroom

4 out of 5
pClean and comfortable cabin with lenty of space.

Ship tip

Be ready for long queues to get back on board or for shore excursions

Thumbs up

Ports of call

Southampton (London), England

3 out of 5

Haugesund

2 out of 5

Flaam, Norway

5 out of 5

Olden, Norway

4 out of 5

Kristiansand, Norway

1 out of 5

Disembarkation

4 out of 5
Well organized and easy
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