THE WORST EXPERIENCE EVER!!! NEVER CRUISING WITH MSC AGAIN EVER!!!

MSC Virtuosa Cruise Review to Europe - Western Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 84

Overall rating:

1.6 out of 5
Verified Review
MSC Virtuosa

9 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: October 08, 2021

Ship: MSC Virtuosa

Cabin type: Balcony

Cabin number: 13079

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Cruising in MSC was a horrible experience. Not sure how AA will align with such a horrible company. Had problems with billing, paid for picture package that I was never able to get, paid for drink packaged that allowed me to drink only on type of beer, guest service was bad. To top off, we felt like in prison because we were forced to use only their excursions. Talking about COVID control environment but then put 6 busses in a tour in Lisbon. Won't use this line ever again.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Cabin was okay.

Ship tip

Don't use MSC Cruises

Ports of call

Barcelona, Spain

2 out of 5

Marseille (Provence), France

1 out of 5

Genoa, Italy

1 out of 5

Malaga, Spain

2 out of 5

Lisbon, Portugal

1 out of 5

Disembarkation

4 out of 5
Was this review helpful? 84

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