MSC Divina Feb 4, 2017

MSC Divina Cruise Review to Caribbean - Eastern

goingplaces1

Contributor Level: Third Mate

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 52

Overall rating:

4 out of 5

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: February 04, 2017

Ship: MSC Divina

Cabin type: Balcony

Cabin number: 10214

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

Favorite - 1) The ship was very clean - both public and private areas. 2) The staff from captain to cleaning personnel was very professional and courteous. 3) I asked our room attendant for extra towels to be left and he made sure we had extra towels every day. 4) Alcohol drinks were well made - no skimping! 5) Entertainment/activity staff was great and very energetic.

Not so favorite - 1) Food flavor was good but hot food temperatures were not hot enough. This was true in the buffet and even the restaurant. In the buffet, I placed my hand on the glass top where the hot plates were placed and they were warm at best. 2) Elevators: Seemed that most days at least 1 elevator was 'out of service' for some part of the day. 3) Difficult to find available chairs at the pool areas - people placed towels on the chairs and then went off to breakfast. This isn't the cruise ship personnel fault but they should enforce a rule of no reserving of chairs. 4) I was disappointed that on 'formal night', men were allowed to enter the restaurant without a tie and jacket.

Overall - A good value for the money and yes, we'd take another cruise with MSC. Culturally, the staff is European. We did not have a problem with the cultural differences. If you're not willing to accept different cultures, this is not a cruise line for you.

Ship experiences

Food and Dining

1 out of 5

Food temperature was inconsistent. It should have been hotter.

Onboard Activities

5 out of 5

Participated in a couple of activities and loved the energy of the staff. They were very engaging and worked very hard at making sure everyone had fun!

Entertainment

5 out of 5

Very good nightly shows.

Children's Programs

3 out of 5

Did not travel with children but saw the kids area and thought it was set up very good.

Service and Staff

5 out of 5

Great staff! Awesome waiter - Alfredo in the restaurant!

Ship Quality

5 out of 5

The ship is beautiful and very clean! It was a smooth ride - no seasickness encountered.

Cabin / Stateroom

5 out of 5

Beautiful with more than enough room for us. The balcony was a good size for us to sit and enjoy the view. Bathroom was larger than expected.

Ship tip

If you're looking for 'American' culture in staff, this is not the cruise line for you. We had no problems with the cultural differences. You need to be open and accepting in different persons. They are very European.

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