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Excellent service, great ports, poor quality of food and wine

Diamond Princess Cruise Review to Other (Asia/Africa/Middle East)

Cruises: 7+ cruises
Review: 1
Helpful Votes: 18

Overall rating:

3.2 out of 5
Verified Review
Diamond Princess

17 Night Grand Japan With Gion & Tenjin Festivals (Tokyo Roundtrip)

Sail date: July 10, 2023

Ship: Diamond Princess

Cabin type: Balcony

Cabin number: C606

Traveled as: Family (young children)

Reviewed: 10 months ago

Review summary

Dining and cabin staff is amazing. Others always tired, overworked and in a bad mood, like guest services. Shows need to be updated, juggler borders in sexual harassment, Japanese cultural shows were missed. Ship needs updating, and food lacks quality. Ports are awesome but disembarking is terrible. A very 70’s experience. Doing this through United was also terrible, no help or follow up at all.

Embarkation

3 out of 5
Great restaurant and cabin staff poor quality of food, wine and very old ship

Ship experiences

Food and Dining

3 out of 5
Great service by staff, very poor quality and variety of food and wine, buffets very limited and always the same

Onboard Activities

2 out of 5
Almost no activities

Entertainment

1 out of 5
Terrible shows, the juggler borders in sexual harassment, my wife was invited to join the show and it was very uncomfortable for everyone, she felt used as a sexual object, should have more Japanese cultural shows, it was embarrassing and we are following up on the sexual harassment

Children's Programs

3 out of 5
Boring. Should immerse more in Japanese culture, useless to have the same boring activities as back home

Service and Staff

5 out of 5
Waiters and assistant waiters, cabin staff are amazing. Captains and Maitres are absolutely useless and lazy.

Ship Quality

1 out of 5
Very, very old. Needs update urgently.

Cabin / Stateroom

2 out of 5
Sparkling clean always, thanks to the amazing staff. Size is ok for a ship, bathroom too small. Needs a better design.

Ship tip

Update everything, it’s very 70’s all around. You need to improve shows, immerse into Japanese culture, whom would someone want to see a juggler that hasn’t updated his show since the 70’s and assumes that sexual harassment is still fun?

Thumbs up

Ports of call

Yokohama (Tokyo), Japan

4 out of 5

AKITA, JAPAN

4 out of 5

Sakaiminato, Japan

4 out of 5

Busan (Pusan), South Korea

4 out of 5

CRUISE KANMON STRAITS, JAPAN

4 out of 5

Osaka, Japan

4 out of 5

TOBA, JAPAN

4 out of 5

Disembarkation

2 out of 5
Terrible. Your number system is not only unfair but old, you have people waiting for hours, you don’t care, it’s only another opportunity to sell water. Always giving priority to those who buy your tours. By the way, your tour to Busan was $800 pp, I bought in Viator an 8 hour tour in a private van with driver and guide, for $600 for 4 persons.
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