We enjoyed the experience of seeing this part of the world. Upon arriving at the obviously tired ship, Coral Princess, we decided we would allow the lack of ship maintenance spoil or ruin our cruise. It would be nice if Princess management chooses to contact us directly, regarding the poor shape the Carol Princess is in.
Embarkation
4 out of 5
OK
Ship experiences
Food and Dining
3 out of 5
Buffet food in the Horizon Court was marginal in quality. Staff offered exceptional service. Main dining room was semi clean, staff offered good service. Main dining food was OK, nothing exceptional by any means.
Onboard Activities
4 out of 5
Most on board activities were enjoyable, none were exceptionally fantastic. Stretch exercises were a disappointment
Entertainment
5 out of 5
Princess Theatre entertainment was fantastic
Service and Staff
5 out of 5
Staff was always exceptionally helpful, knowledgeable and showing that they care with a smile!
Ship Quality
1 out of 5
The Coral Princess badly needs refurbishing and a good cleaning. Washing the bird poop from exterior windows in the Horizon Buffet area once during the cruise would have been a nice start. Hand railings on the upper exterior decks were missing in various areas. Many areas of the ship were lacking maintenance, especially on the exterior.
Cabin / Stateroom
1 out of 5
For a Mini-Suite cabin we were very disappointed. Carpet needed replacing, a night stand lamp rattled constantly, bathroom needed a deep cleaning, balcony needed cleaning and repainting. Sofa was worn out many cruises ago and quite uncomfortable to set on. Cabin steward chose to smoke in the crew interior area of ship that filtered out into the hallway, which we found disappointing and unpleasant. Cabin had obviously been smoked in on past cruises, we left the balcony door open most of the cruise for fresh air. Upon arriving in our cabin it had a musty damp smell rather than a clean fresh smell, again we left the balcony door open most of the cruise.
Ship tip
Choose another cruise ship that is newer or recently refurbished! The Coral Princess is worn out and obviously Corporate management doesn't care! Captain had very little interaction with us guests on board. Side of ship needed repainting and in several places the paint was literally peeling off the side.
Port is dirty, with a pan handler constantly trying to sell you something. Our Shore Excursion, GREENWAY TOURS, was a disappointment.
While walking back at the ship I notice the Wheel House (Helm Station) had nice clean windows, yet right about the Horizon Buffet Dining area windows still had the same bird poop on the windows that was there when we embarked on the Coral Princess back in California!
Treated as if we were livestock in a coral. Crew is bus loading area, moved quite slow, arguing where to park with buses, how to park the buses, when to load buses.
Princess does neglect the windows, unlike some other lines. Buffet was actually not bad in January, had a lot of Indian dishes, good salad stuff, and a wide variety of dishes. Plus the layout in the buffet made it easy to move about. Did not notice it being dirty, staff was cleaning up after the people dropping food. Main dining room had a lot of good dishes, but I did have some complaints on other servers, ours was great!
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
